5 Steps To Follow If Your Rubine Storage Water Heater Is Leaking

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It is an extreme inconvenience for the family once their Rubine water heater starts to leak. The reason for this is because they do not have access to hot water for a bath when they need it.  Smaller leaks can damage your walls and floors. There are also some instances where the leaks cause floods inside the house, ruining your furniture, appliances, and more. Hiring an expert plumber will resolve the issue, depending on the cause of the leak. 

Here are the following steps to do when you spot a water leak in your Rubine water heater:

Confirm Source Of Leak

The first step to figuring out if your water heater is leaking is the formation of a puddle of water under your water heater. However, there may be other explanations behind the pooling, like condensation or spills. No additional action is required if the puddle evaporates on its own and does not reappear. 

You should know that it is important to look for the source of that leak to effectively address the issue. At the same time, knowing the different types of water heater leaks because it can be of great help when faced with these issues. 

Disconnect Power Supply 


A leak might cause electrocution or a power trip if there is exposed wiring within or near the water heater. That is why you should immediately turn off the power supply of your Rubine storage water heater as soon as you spot a water leak. Switching off the water heater makes it safer to check the cause of the water heater leak.

Disconnect Water Supply 


One possible risk of a leaking water heater is causing flooding in the house. When this happens, it is recommended to cut the water supply to the water heater by closing the connecting valve. But if you cannot find the valve, you should consider calling a professional plumber to solve the issue as soon as possible.

Locate and Diagnose The Leak 

It is highly recommended to observe your Rubine storage water heater (e.g. Rubine MT-30B Matrix Storage Water Heater) closely to know where the leak is coming from. In some cases, the inlet or outlet pipe may be loose, which can be easily fixed by tightening the pipe. Other times, the water heater’s pressure relief valve may malfunction. This results in a leakage, indicating that the valve should be replaced. The drain valve may also become loose and is not water-tight. Older water heaters, however, may have cracks, holes, or rust due to leaks.

Call A Plumber

If the water heater leaks persist after following these steps, it is best to acquire the help of an expert plumber like Water Heater City. It can be a complicated task to manage the water heater’s electrical circuitry and water plumbing on your own. Trying to fix the heater without proper training may cause more harm than good, and may even increase the cost of repairs. If the water heater tank is damaged beyond repair, the owner should buy a new water heater.


It can be a great hassle to you if your Rubine water heater starts to show signs of water leak. This is why it is highly recommended that you inspect your water heater as soon as you see even a small amount of leak. No matter how big or small the leak is, it is best that you contact a professional like Water Heater City Singapore to assess the leak and give proper recommendations such as a repair or a water heater replacement

Our professional servicemen are highly experienced, with an extensive portfolio of water heater servicing works


Water Heater City Singapore is your trusted partner for comprehensive water heater services. With over a decade of experience, we pride ourselves on being a reliable water heater company. Our services such as water heater installation/replacement including instant water heater services installation and storage water heater installations are done efficiently by our expert team. Moreover, we will ensure your storage water heaters are Licensed Installation with PUB Submission and all works comply with standards prescribed/stipulated by PUB. If required, we are also able to open a false ceiling, patch it back up, and paint it to restore it to its original condition. 

We supply a wide selection of water heaters from top brands like Ariston, Rheem, Joven, 707, Rubine, and Champs. With a proven track record of successful past projects and a number of positive customer reviews on Google and Facebook, we ensure every service we provide will be done efficiently and with the utmost attention to detail. Contact us on WhatsApp at +65 8241 0032 for transparent quotations and honest pricing for all your water heater needs!