Google Rating

4.9

Based on 720 reviews

Water Heater City Singapore

4.9

Nadia Daeng (Rée)

06:01 30 Nov 23

Prompt responses. Very helpful with queries. Professional plumber. Courteous and friendly.

Roy Tong

14:18 28 Nov 23

Very satisfied with Mijan and team in replacing the faulty storage water heater. Work area is properly covered and then cleaned after the job is completed. As the ceiling is cut, the painting team patches it back after few days and it is also done nicely. Have engaged Everyworks a few times and every job is done satisfactorily. The customer service deserves compliments also as the communication is clear and response is quick through watsapp. Whole process is fuss-free, Highly recommended.

Arjen de Regt

10:18 28 Nov 23

Great service! I contacted them on Sunday and got immediate response. An exchange of messages clarified the issue and the new water heater got installed in some days, whereby the whole system got checked. Ceiling also ceiled up again flawlessly.

Steven Teo

07:12 26 Nov 23

Good job Water Heater City and Mr Kumar. Prompt response and staffs are punctual.Mr Kumar help to patch the existing drill hole with cement to ensure overall jobs are clean and tody.Strongly recommend.

Crisnawati Halim

06:21 25 Nov 23

Jie Zhan

04:32 24 Nov 23

Prompt response! Multi professional advices on market products! Swift arrangement on the repair! All works well so far! Your guys are pretty professional! Amazing job done!

Sheshachala G

10:45 22 Nov 23

Excellent and professional service.

Trish ma

08:49 21 Nov 23

Kumar was extremely professional.. the heater was replaced in no time.. Great service

Leann Lee

02:51 21 Nov 23

Kwokhwa Tang

13:08 20 Nov 23

Mahfuz has done a great job installing the water heater. Very professional and skilled.

Merwyn Dsouza

12:55 17 Nov 23

Professional and very skilled work to replace the water heater, avoided cutting the false celing though the opening was quite far from the opening.

lilin tan

03:48 16 Nov 23

My heater was leaking water and I needed to fix the issue. Did a google search and came across Water Heater City Singapore. Was unsure of it service at first but I saw many positive reviews and decided to give it a shot. Technician Mijan arrived on time and managed to provide the fix within 1.5hrs. Everything works well and is back to normal. Customer service was prompt in reply and helpful as well. Would recommend the service from Water Heater City Singapore. Thanks!

Edmund Goh

16:38 14 Nov 23

Komathy Rajaratnam

07:34 14 Nov 23

Very efficient service

Muhammad Asyraf Zulkefli

08:19 13 Nov 23

Excellent work and service rendered by Mijan from Everyworks Group. He was early, professional and very safe during the installation of my new water heater. They are highly recommended!

KH Kim

08:20 12 Nov 23

Mijan knew what he was doing very well and was really professional and went above and beyond to make suggestions to make it better. Thank you!

Azrul Zainal

11:06 11 Nov 23

Date: 11th November 2023Time: 6:00 PMSubject: Outstanding Service Feedback – Mr. Thana and Customer Service Team, Everyworks SingaporeI am writing to express my heartfelt appreciation and commendation for the exceptional service provided by Mr. Thana from Everyworks Singapore. His expertise and professionalism in the installation of my instant water heater and shower mixer tap were truly remarkable. Mr. Thana not only executed the installation flawlessly but also provided invaluable advice on adjusting the pressure of the flexible hose pipe and main pipe from my water riser, ensuring optimal functionality and safety.Furthermore, I would like to extend my gratitude to the customer service team at Everyworks Singapore. Their prompt responses and detailed explanations contributed significantly to a seamless and hassle-free experience. The team’s dedication to customer satisfaction was evident in every interaction, and it greatly enhanced my overall experience with your services.I am thoroughly impressed with the high level of service provided and will not hesitate to recommend Everyworks Singapore to others. Please convey my compliments to Mr. Thana and the customer service team for their outstanding work.Thank you once again for your exceptional service.Sincerely,Azrul Zainal

Raphael Velasco

09:38 11 Nov 23

My water heater was leaking and need to be replaced. Customer support was very prompt in their response and provided me options based on my current heater’s model. Installation was done by Casmir who was able to assess onsite that more manpower was required. Installation was rescheduled and was done quickly and neatly by the team. I’m very satisfied with the result.

Yee Chuen Leow

12:34 10 Nov 23

The works done by Mijan are neat and clean. He also very organized and efficient. Thanks for the good work done !

joobis yeo

07:31 10 Nov 23

On time arrival as scheduled.Installation done well.

Tan Serene

12:15 09 Nov 23

V good service. Casmir arrived on time and v detailed in his work. Customer service is very responsive too. Overall a good experience

elephantz are coolz

08:03 09 Nov 23

Came on time and did a good job. All details were explained clearly

Cornelius Chan

01:27 07 Nov 23

Mijan’s work is meticulously exexuted, he has the flare for giving the best ideas to share with and most of all the professional skills. I would certainly recommend him to whoever might needs his references

Koh Jun De

08:54 06 Nov 23

Job is done efficiently and technician is polite.

Wen Huang

01:35 06 Nov 23

Very responsive customer support and first rate installation and service by Mijan!

Alfonso Tan Garcia

05:58 04 Nov 23

Mijan replaced our old leaking water heater tank. He did a very good job and was very tidy. Overall workmanship was above what we expected, at a reasonable price.

Chee Wai Chong

07:52 02 Nov 23

Choon Wee Poh

11:49 26 Oct 23

Needed to replace my heater as the current one was leaking. They did a site inspection and then gave advice and suggestions without any hard selling. During installation they were very punctual, and were systematic and efficient. Really glad we got them!

Karen Lee

12:13 25 Oct 23

The technician Pandian did a great job to install my new Joven water heater. Thank you!

Patricia Teh

06:41 25 Oct 23

Chee Siang Loh

12:11 24 Oct 23

Very experienced team

ng song foo

03:44 24 Oct 23

I would like to compliment Mijan and Pandian for their professionalism. They know what they are doing and answer all my queries. They are also punctual arriving within the time slot. They also clean up the area after the work has been completed. I am very pleased with work.

Wan Chway

08:00 23 Oct 23

The water heater was replaced professionally and very quickly. Mahfuz also used white cement to cover up the old holes in the wall. I’m very happy with such value added service. Thank you, Mahfuz.

Amir Azmi

14:11 21 Oct 23

Got Mr Pandian as the technician to replace my faulty water heater. Very punctual. Worked fast and also professional, excellent quality of work. Customer service is also responsive and a pleasure to talk to. Highly recommend.

02:27 21 Oct 23

01:13 20 Oct 23

07:41 19 Oct 23

06:18 19 Oct 23

Was impressed with their speed of delivering the water heater n Raj was very patient n professional in explaining the usage functions.👍

Bryan See Toh

02:34 18 Oct 23

Kan Dave

08:47 15 Oct 23

Has engage Water Heater City. They have good customer service and also a prompt response from WhatsApp. Technician Mr Kumar is very experience in his work. Fast & Efficient.

Qizhu Li

07:48 15 Oct 23

Pandian and Mijan arrived on time, were friendly and polite, and were very proficient in the tasks they performed. They also communicated clearly and always consulted our opinions/made sure we were informed before drilling holes and making placements, which gave us peace of mind. Overall we appreciate their professionalism and would highly recommend their service.

Y-Dub Dub

00:42 14 Oct 23

Excellent job. My storage water heater broke down and they gave me a quote, came withing 3 days and replaced a new one within 2 hours.Pandian was very professional and did an excellent job.Highly recommended

Ai Ling Ong

14:31 11 Oct 23

Storage water heater short circuit the whole house twice. Contacted Water Heater City due to their good reviews. Their response is fast and charges are clear and transparent. Kumar took about 2 hours to complete the replacement of the storage water heater.We were focused on the working condition of the heater and overlooked that the heater was slightly mis-aligned. I contacted the customer service and got the next day appointment to rectify the slight misalignment by Kumar. Very satisfied that the problem is solved so quickly.Few days later, I notice there was no warm water flow in my master bedroom toilet basin tap. Contacted customer service and got the revisit the next day.Kumar came and solved it within minutes. Went beyond his responsibility to help me tighten my shower head stand too.I would imagine I would probably be labelled as a troublesome customer by other companies and was pleasantly surprised that I was given queen-like treatment.Impressed with Kumar attitude and professionalism. Such an asset to the company.

chuen hwee ng

23:49 10 Oct 23

Erycka Aguilon

07:33 09 Oct 23

Philip Ngiam

02:13 07 Oct 23

Good and friendly service

Phoebe

13:40 04 Oct 23

Thanks Pandian and Mijan for the replacement of the water heater. Arrived punctually, prompt and professional service. Great job.

Caroline Lim

08:38 04 Oct 23

Customer support very responsive and provided all the necessary information. Pandian was professional when he came to install the water heater. He made sure everything was working fine and even check the piping. This is the first time I have engaged their service and I am very pleased. Thank you!

Kelvin Tan Wei Min

01:09 04 Oct 23

WhatsApp response time and scheduling of appointments are top notch. The Technicians did a good job with the new water heater installation and piping in compliance to PUB standards and regulations. Highly recommended.

Gabriel Ng

03:32 03 Oct 23

Gabriel Foo

10:28 02 Oct 23

Jason Ong

10:48 30 Sep 23

Mr. Kumar displayed remarkable attention to detail and professionalism throughout the entire installation process of the new water heater. Thank you.

KW Lee

01:38 28 Sep 23

Great service. He has suggested ways to place the water heater after finding out the wires are too short. I’m satisfied with his service.

Irma K

02:48 24 Sep 23

Had my storage water heater replaced with the company. From the enquiries/ sales team, Richard, and installation team, Mijan, they are efficient, responsive & professional. Keep up the good work! Thank you!

Edwin Low

07:13 23 Sep 23

Technician is experienced and efficient. Took less than an hour to replace 2 water heaters.

karthig murugas

06:43 17 Sep 23

Shashank Bansode

06:40 17 Sep 23

Cerilene Eh

07:08 16 Sep 23

Electrician is knowledgeable and experienced. Smooth experience.

Lim Laylan

03:11 16 Sep 23

Pleasant and on time.Efficient on the job.

Binu Pillai

02:40 16 Sep 23

Chung Woei Ho (Lawrence)

02:27 15 Sep 23

Mijan & Pandian were extremely professional in their work. They completed changing 2 water heaters and repairing the ceiling in one morning.

kh soh

03:46 14 Sep 23

Arrived on time and Good quality job.

Eida Eida

09:42 11 Sep 23

Even though Mr Thana was busy, he still enlightened me by showing which one is the correct door riser for water. I asked if he need help, he said no need. Very efficient

ChooSoon Koh

05:51 10 Sep 23

He is a experience technician, did well during site survey and trouble shooting, provided relevant information to guide me. Both technicians did a good job today.

Chee Pheng Ang

09:03 07 Sep 23

Very efficient and professionally done

Eric Li

04:05 07 Sep 23

Polite team and efficient work

Lee Chin Chung

11:10 06 Sep 23

Kumar is a very experienced heater installer. His work is very professional, neat and he is careful and punctual.He even helped to touch up and covered up the older holes from previous heater to make the surrounding look neat and nice.I am very satisfied with his installation work.Thank very much to EveryWorks Group Pte Ltd and the sales team and Mr Kumar.

winnie liow

07:52 05 Sep 23

The crews were punctual, polite and work efficiently as a team. All work done professionally! Certainly will recommend their services to friends:)

chitera rajamanickam

03:01 01 Sep 23

I’m happy with the service provided. I changed water heater tank and did some additional plumbing work. The staff seems very knowledgeable and was good in explananing things. Highly recommended.

Lollipop C

09:00 30 Aug 23

Just got my common room toilet bowl replaced by Ladi from Everyworks team. The consultant is responsive through WhatsApp, and recommended me the right model I needed. On the installation day, Ladi came on time and performed the replacement professionally within 40 mins. The whole experience is really hassle free, will definitely engage Everyworks in future. Highly recommended.

Adrian

07:41 28 Aug 23

The customer service Cyndi and the technician Ladi , provide an excellent service ☺️they completed my request for a replacement of spoilt instant heater and with a new one barely within 4 hours upon my request .. certainly will recruit anyone who needs their service

Furn Li Lee

02:35 27 Aug 23

Amirul Akhbar

09:03 19 Aug 23

A professional person and get things done with quality

Y L

02:23 17 Aug 23

Job completed on time and nicely done by technician, good recommendation of heater from the customer service too. Smooth transaction. I am a return customer. Have used them 3 times now. Will return for more when required. 👍

Chye Huat Teow

01:14 17 Aug 23

Was given the appointment slot of 9am to 11ak. Technician Mijan and his colleague arrived at 9.15am, greeted us in a courteous manner and proceed to do the job. They completed in about an hour, cleaned up the place and thanked me. Would certainly engage their service again!

brian gill

11:21 14 Aug 23

Very friendly and helpful worker

Patrick Yap

03:37 14 Aug 23

Kumar performed his job as a professional plumber providing advice on safety matters when i was ignorant of them. He is skillful and completed the job alone without complaint when it was challenging. I would not hesitate to recommend him for a job as he has displayed a good job attitude. Job well done, Kumar.

Piti Hongsaranagon

02:07 13 Aug 23

Very good service. Professional. Boiler was fine and did not need replacement. Did not hard sell and simply help us fix the issue. Very trust worthy. My technician’s name is Mijan and he was great.

Samuel Chong

07:22 12 Aug 23

Great experience. Technicians, Pandian and Milan, were professional and completed the installation in good time.

Suhaimi Sukiyar

09:57 11 Aug 23

The technician Mahfuz was very professional despite working alone. Not an easy task for him as he has to work on a very cramp bathroom space.

baO

00:44 10 Aug 23

needed to replace a leaking water heater storage tank urgently. Vendor was able to quickly scheduled an earliest date/time for installation like on 9 Aug (i contacted them on 7 Aug)! Appreciate that alot!Work was well done. Initially the tank was a little slanted – saw it at the end when the job was completed. Told the installer that it looks slanted and he immediately proceed to adjust it willingly and without hesitation (the re-adjustment requires him to remove the connected piping and screws again, which is alot of work). It was a job well done!

Nurdiyanah Imran

08:18 08 Aug 23

Lesley Tan

14:59 07 Aug 23

1. Enquiry and request for inspection via WhatsApp was fast.2. A technician was sent for inspection very promptly. Arrived earlier than expected, explained his diagnosis in detail, very courteous and professional, much appreciated3. Need to replace water storage heater but was given an appt date longer than desired, no choice… However, quotation and work required were well explained4. Finally Mr Mijan and crew arrived well within appt time slot, work completed in less than 2 hrs, and cleaned up when it’s done. Was also sent the complete invoice and instructions for warranty in detailed.5. Overall, this team delivers with professionalism, quality and reasonable price. I would recommend.

Voon Yen Liew

07:32 06 Aug 23

David Pflug

00:41 03 Aug 23

Carlos Chua

07:02 31 Jul 23

The team arrived punctually and workmanship and attitude is very professional. Kudos to the WhatsApp team also for very responsive with queries. Will refer your company to friends and neighbors.

Raymond Handoko

03:16 31 Jul 23

Very good customer support & quick response from the admin to answer all our queries. Work was done very quickly. Would recommend

psokchen

11:49 27 Jul 23

Technician, Pandian, is knowledgeable.Work is professional and pricing is reasonable.

Hamid Aziz

01:46 20 Jul 23

Stephanie Mak

11:14 16 Jul 23

They did a fantastic job of installing the water heater and patching up the false ceiling. They clean up well too. Thank you.

07:29 12 Jul 23

Pre-sales advice and response is clear and practical. Professionalism and efficiency and the technician, Pandian, was also greatly appreciated. He was punctual and knows his job well. Installation was done quick and quietly, with additional adjustment request. Thank you and will gladly be back for future needed services.

Boon Yau Tan

06:45 09 Jul 23

Em N

07:25 07 Jul 23

Was informed by an electrician who was helping us with a power trip that our leaking storage water heater was a safety hazard and needed to be replaced asap. Contacted water heater city via WA on the same day in the evening and got a very quick response and a slot to change the water heater the following day. The technician Casmir arrived on time and proceeded to change the heater efficiently and professionally. Would recommend

Sean Goh

02:18 03 Jul 23

Eric Poh

00:59 03 Jul 23

Did good job. They were on time and helpful.

Imran Ja’afar

08:58 30 Jun 23

Kumar arrived on time and his work was professionally done, with good housekeeping and neat worksmanship.

Nichole Tan

07:39 30 Jun 23

Casmir is friendly especially to my dog as i did not have to lock up my fur baby in a room while he is doing his job:) can be stressful for my baby if lockup. After the work is done, he takes time to explain and demo to me how to use the new water heater. Thank you so much.

Minrae Wo

07:20 30 Jun 23

Good and fast service .,

Teo Sheng Yang

09:18 27 Jun 23

Kumar was professional and skilful in installing my water heater.

D L

07:52 25 Jun 23

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Water Heater City Singapore 1090 Lower Delta Road #03-07D, Singapore 169201 enquiry@waterheatercity.com +65 3158 6031 +65 8241 0032