Instant Heater Buying Guide

insant-water-heater-buying-guide-water-heater-city-singapore


Are You In Need Of A New Instant Heater? WhatsApp us now!

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Google Rating
4.9
Based on 773 reviews
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Instant water heaters now have new technology that makes it even more discreet and space-friendlier than storage water heaters. Instant water heaters are beneficial to use because it does not consume as much energy as it only heats up the water when in use.

FAQ


Why Are Instant Water Heaters Popular In Singapore?

Like storage water heaters, instant water heaters are among the most commonly installed home appliances in Singapore. The following are reasons why they are highly popular among homeowners:

  • They Have Lesser Downtime
  • They Are Easier To Maintain
  • They Are Less Prone To Problems
  • They Save More Money
  • They Are Safer
  • They Provide Cleaner Water

What Are Common Misconceptions About Instant Water Heaters?

Instant water heaters are known to provide numerous benefits. Unfortunately, many homeowners are hesitant to buy an instant water heater due to a number of misconceptions:

  • Instant Water Heaters Are Costly To Maintain
  • Instant Water Heaters Lack Hot Water
  • Instant Water Heaters Are Dangerous To Use
  • All Instant Water Heaters Function The Same

What Are Some Popular Instant Water Heater Models in Singapore?

If you are considering buying an instant water heater, make sure to purchase one from a water heater brand that is highly renowned and has features best suited to your needs. Some of the most popular instant water heater models in Singapore include the following:

  • Ariston SMC33 Instant Heater
  • Rheem RTLE-33M Prestige Plus Instant Water Heater
  • Rubine RWH-1388 Instant Water Heater
  • Rheem RTLE-33B Prestige Instant Water Heater
  • 707 Compact Instant Water Heater
  • Champs Vios Instant Water Heater

Why Should I Buy An Instant Water Heater From A Reputable Installer?

Instant water heaters can provide much convenience and comfort. However, it is best not to buy one from just any supplier. You should purchase instead from a reputable installer for the following reasons:

  • Plumbing Expertise
  • Features and Quality
  • Proper Installation
  • Warranty

Reasons Why Instant Water Heaters Are Popular In Singapore

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  • Have Lesser Down Time
    Compared to storage water heaters, instant water heaters have fewer components. These components are less prone to being faulty water heaters.  Hence, they are more reliable and less likely to require any water heater repairs or replacement.
  • Easier To Maintain
    The heat exchanger is the main component of this unit, and it will have to be cleaned every few years depending on the quality of the water. 
  • Less Prone To Problems
    Since the hot water flows through an instant water heater only when heating is required, the metallic components are less likely to get corroded reducing the water heater problems
  • Save More Money
    The higher energy efficiency of water instant heaters reduces the electricity bills for homes where they are installed, saving the homeowner money in the long term.
  • Safer
    Corrosion of the water tank or a problem with the connections is one of the reasons that cause water heaters to leak.  These problems are less likely to happen in instant water heaters.
  • Provide Cleaner Water
    No water is stored in instant water heaters. Therefore, corrosion and dirty water will not be a problem.

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Choosing Instant Water Heater vs Storage Water Heater

In Singapore, there’s generally more HDBs compared to condos and landed properties, so instant water heaters are a popular choice for these owners. According to our sales statistics, out of all the brands we carry, AristonRheem and Champs are some of our more popular brands of water heater among our HDB clients.

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Ariston SMC33 bears the hallmarks of Italian design: stunning, slim and safe. Think smart living with salient features like an anti-scaling system and temperature selection. 

rheem-rh388-instant-water-heater-city-singapore

Rheem RH 388 Instant Water Heater, is fixed with an electronic control system that allows changing temperature by just turning the knob. It comes with 5 spray massage and misty Handshower with anti-scald and rust system, ISO Certified.

champs-ocean-instant-water-heater-city-singapore-1

The modest-looking Champ Ocean packs a punch with its user-friendly features that empower you with total control over its heating elements so that you can bring your focus back to doing the right thing. 

Common Misconceptions About Instant Water Heaters You Need to Know


Instant Water Heaters Are Costly To Maintain

High cost for maintenance is one misconception that people think about instant water heaters. Installing instant water by a professional plumber can help you save with your energy savings up to 20% because instant water heaters are highly efficient in saving energy.


Instant Water Heaters Lack Hot Water

Many people think about this instant water heater issue that it supplies less water, just like storage models. In reality, they provide the right amount of heat and water anytime you need it.


Instant Water Heaters Are Dangerous To Use

One of the best features an instant water heater has is that it has an adjustable thermostat that you can set depending on your preferred setting.


All Instant Water Heaters Function The Same

Water heaters vary from the model, the materials used, or the feature that it offers. Moreover, some water heater models might have simpler designs but provide good quality.

Benefits of Buying An Instant Water Heater From A Reputable Installer

plumbing-expertise-water-heater-city-singaporePlumbing Expertise

If the water heater technician supplies the water heater, he is well skilled and has the relevant plumbing experience to install the water heater.

features-and-qualitywater-heater-city-singaporeFeatures and Quality

Unlike storage heaters, instant water heaters that they manufacture for selling to plumbing service providers are of professional-grade – using better quality components with improved features.

features-and-quality-water-heater-city-singaporeProper Installation

The layout and size of the area where the heater is being installed should be considered before purchasing a water heater. The instant heater is purchased from a reliable water heater provider, the water heater installer will first check the bathroom’s layout or other space where the heater will be installed.

water-heater-warranty-water-heater-city-singaporeWarranty

Professional-grade instant heaters use the best components available, as they have warranties of up to five or six years. The water heaters will also last for a long period, in some cases, up to twenty years, if they are well maintained.

Instant Water Heater Models in Singapore

After purchasing an instant water heater, you might also want to read a guide about instant water heater installation.

Water Heater City Singapore offers complete water heater services for both storage and instant water heater tanks including water heater installation and replacement, and water heater leak. We can provide the supply and installation or replacement of Singapore’s most popular water heater brands like Ariston water heater, Rheem water heater, Joven water heater, 707 water heater, Rubine water heater, and Champs water heater. If required, we are also able to open false ceiling, patch it back up and paint it to restore it to its original condition. We have over 10 years of experience for installation of water heaters and have done hundreds of water heater installation cases for landed, condo and HDB, including complete one-stop installation above false ceiling, plastering, and resealing false ceiling. We are a highly recommended Water Heater Services Company in Singapore, with many delighted customers and reviews over the years on Google and Facebook.  WhatsApp us at +65 8241 0032 for transparent quotations and honest pricing for all your water heater needs. We also provide a fast and efficient service to solve any of your water heater needs!


Choose Water Heater City Singapore

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Google Rating
4.9
Based on 773 reviews
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Water Heater City Singapore offers complete water heater services such water heater installation, water heater repair, and water heater leaking services. We provide one-stop supply and installation services for instant water heaters and storage water heaters. Our range of water heater brands includes Ariston, Rheem, Joven, 707, Rubine and more! If you are looking to replace your water heater or install or new heater, do not hesitate to WhatsApp us at +65 8241 0032 for a quick consultation!

Ravindra Rampuria
Ravindra Rampuria
12:12 22 Feb 24
Needed to replace our Storage Water Heater which is hidden inside ceiling. We found their contact after searching on internet and looking at their website and also checking many customer reviews then we decided to reach out and at first we were skeptical because it was the first time we were engaging their services and we could not find any way to talk to them on phone and all conversation was on whatsapp but after requesting them to speak on phone which we managed to do and understood the details of installation as well as warranty and PUB submission process etc. The Installer person Mr. Pandian and his colleague Mr. Anbu were courteous and did great job and answered all our queries too. Thanks. Knowing that installation service is done by licensed plumbers and comes with 1-yr workmanship warranty and PUB submission will be done by Everyworks ensuring that it is safe installation gives us peace of mind. Will be happy to recommend to others and engage their services again in future for any handyman and related services needs. Thank you.
pauline lue
pauline lue
13:07 20 Feb 24
The technician was friendly and helpful. He finished the job quickly and explained what he did.
Tran Ami
Tran Ami
04:48 20 Feb 24
Great service! Especially thanks for Mijan , he came to check and suggested us which model was suitable for our house. He is very nice and patient to listen to our requests. Thanks a again for your great work !
Felicia Huang
Felicia Huang
02:51 20 Feb 24
I would like to applaud the Everyworks team for their absolutely convenient and hassle-free 1-stop service! Thank you also to friendly Kumar who came by to replace my faulty water heater. Thank you everyone!
Kcin2821
Kcin2821
11:17 10 Feb 24
Great experience with their service, Pandian was professional and did his job efficiently! Overall process from booking and selecting the heater was smooth.
steven liu
steven liu
13:39 06 Feb 24
Engaged the company to replace my storage water heater. The admin was very responsive and is able to give me a quote and arrange the installation time in a short span of time.The plumber Mijan arrived at the stated time and he was v professional in his work. He was able to tell me his installation plan and answer all my enquiries. I would highly recommend water heater city.
Very prompt and easy customer support. Gave them the details of my previous water heater and gave recommendations of models to choose from. Casmir the technician assigned for the was on time and did a neat job installing the new water heater.
Cameron Kheng
Cameron Kheng
01:29 05 Feb 24
Great service. Knew nothing about water heaters and how to change them. Contacted Everyworks through WhatsApp and the service was seamless. The technician Pandian came down the next day. He was efficient and professional. Would recommend this service!
Tatkwong Tang
Tatkwong Tang
08:53 02 Feb 24
Courteous and efficient team
Hwa Liang Leo
Hwa Liang Leo
14:20 31 Jan 24
Mijan and his water heater replacement crew provided an exceptional service. Mijan's and his teammate's friendly, professional, and dedicated approach made the experience outstanding. They went beyond their responsibilities by also replacing the piping to ensure proper installation. Mijan's and his teammate's friendliness and approachability created a comfortable environment throughout the process. Their professionalism was evident in their punctuality and thoroughness. Their expertise in water heater replacement was commendable, as they skillfully handled the installation and paid attention to detail. Mijan's and his teammate consistently kept the customer informed and left the work area clean. Overall, their outstanding service and commitment to customer satisfaction make them highly recommended for water heater replacements.
Yuriko Lam
Yuriko Lam
05:18 31 Jan 24
Good customer service and clean up the bathroom.
Edward Chow
Edward Chow
14:07 21 Jan 24
Efficient replacement of water heater. On time arrival and installation.
Jeffery W
Jeffery W
07:15 20 Jan 24
My second storage heater I contact Everyworks to install for me. They are still my first choice when I need help on my home appliance. Excellent services and workmanship
Liming Zhang
Liming Zhang
06:06 18 Jan 24
Casmir and the support team has provided excellent services. They are very detailed and customer-oriented. 🙂
Rafiq Muhd
Rafiq Muhd
12:18 17 Jan 24
Mijan did a good job installing my storage heater. His work was clean & neat.
Devanand Ramasandara
Devanand Ramasandara
02:00 16 Jan 24
I engaged Everyworks to replace my storage water heater at my place. After enquiring at several PUB licensed plumbers, their quotation was the lowest. The service personnel was very prompt in answering my queries via WhatsApp and also explained the processes such as the requirement to submit the pipe drawings to PUB, which is a service that is already included. Mijan and his team came down to carry out the installation and they carried out a very decent work. They took extra care in ensuring that the work is carried out cleanly and kept the noise level very low. Totally professional. Will recommend this vendor to anyone for their plumbing needs.
Susu Khan
Susu Khan
06:19 12 Jan 24
Technician pandian was friendly and the work was done professionally.
Hon Tian Gan
Hon Tian Gan
11:22 07 Jan 24
Very professional and job well done in the installation.
Johnathon Lim
Johnathon Lim
12:56 06 Jan 24
Mijan has the wealth of knowledge and experience in his field of work, and had displayed great professionalism during the process. The installation was done nicely and swiftly! Definitely can trust him to do the job well. Thank you Mijan and team for assisting with the water heater replacement.
Yi Siong Lim
Yi Siong Lim
13:01 05 Jan 24
Mijan is v professional, neat and fast. Arrangement was prompt and efficient. Overall v good experience👍
hock seng tan
hock seng tan
07:45 03 Jan 24
He is skilful and complete the job within short time, without much communication with customer. Better to explain clearly to customer before he proceed with the job.
Siew Shan Wong
Siew Shan Wong
15:21 02 Jan 24
Casmir did a very clean and professional job, acceding to my special requests. I was very delighted with the good service =)
Kenneth Kannan
Kenneth Kannan
06:05 31 Dec 23
This is the first time I’ve engaged everywroks for my storage water heater replacement and I’m very pleased and satisfied with the replacement and patching back the false ceiling.
Bastian N
Bastian N
04:02 30 Dec 23
Patient person and good job done. Thank you.
Myo Aye
Myo Aye
03:56 29 Dec 23
Smooth transaction & great service provided. Transparent pricing. Fuss free engagement.
Aaron Sin
Aaron Sin
03:31 27 Dec 23
Great experience! Managed to get an appointment booked within 3 days. Prompt and responsive communication and installer Casmir is also professional in advising and installing of the Rheem storage water heater. So far so good.
dinesh2309
dinesh2309
11:27 26 Dec 23
Had a smooth experience with the company. Pandian did a good and neat job. After the job, customer service even checked back to ensure that everything was OK.
Ee Sze Lim
Ee Sze Lim
09:21 26 Dec 23
Great service by the team! Good advice given and installation was promptly done on Christmas day. The installation was done professionally and he kept the area clean at the end of the job. Will definitely recommend them to others!
Meiyun Liaw
Meiyun Liaw
08:10 23 Dec 23
Kumar did a good job in replacing both our bedroom and kitchen bathrooms' water heaters. 👍 Thank you, Kumar!Customer Support was very prompt in handling my enquiries and also gave me alternative date when my proposed and their earliest date could not fit.
Nadia Daeng (Rée)
Nadia Daeng (Rée)
09:09 20 Dec 23
Prompt responses. Very helpful with queries. Professional plumber. Courteous and friendly.
Ibrahim Muhammad
Ibrahim Muhammad
04:01 20 Dec 23
Mahfuz came to install the water heater. He was skilled and very knowledgeable. He explained the procedures carefully and the workmanship is top notch. He is also very friendly. The water heater and piping was installed well.
Lishan F.
Lishan F.
13:28 18 Dec 23
10/10 customer service (very patient) and proper installation. Thank u
Shirley Tan
Shirley Tan
12:50 18 Dec 23
Highly recommend! Very satisfied right from getting in contact for quotation, consulting on recommendation, to scheduling appointment, to installation. As well as the explanations and installation completed by Technician Casmir. Installation of water heater. He arrived early by 15min. Immediately set to work and gave detailed explanations accordingly throughout the process. My kids also enjoyed seeing him at work and being little assistant for a wee bit. Thank you!
Sheeda M
Sheeda M
04:22 16 Dec 23
Engaged Water Heater City for my water heater installation. The customer service was very helpful and suggested a few options to me to choose. Technician Kumar came for installation. He was friendly and competent. It was nice of him to guide me on the heater usage and cleared the mess after the whole installation process done. He came before this for my basin tap installation and im so glad to see him again. Highly recommended!
Char King Tuan
Char King Tuan
04:10 15 Dec 23
He knows his job well & skilful and we’ll manner.
Evelyn Lee
Evelyn Lee
05:15 14 Dec 23
Great experience with Kumar. Very attentive to details and helpful with questions. Trusted service!
Felix Ampersand
Felix Ampersand
10:25 11 Dec 23
Ladi and team replaced and installed a new water tank for our family. It was a swift and seamless service. I thank the team for their help and assistance in this matter.
Ervin
Ervin
12:49 10 Dec 23
Mr. Pandian was professional, efficient and friendly. He helped to install our water heater in no time at all. He was courteous and provided excellent customer service, even helping to make sure all the debris was cleaned up after. Highly recommended!
Azri Azlan
Azri Azlan
02:59 09 Dec 23
Mijan's exceptional service was complemented by the customer's prompt responses, facilitating the scheduling of an earlier slot. The collaborative effort resulted in a seamless process, with Mijan proving to be consistently helpful and supportive. Together, they ensured a positive experience from start to finish.
Tsay Chong
Tsay Chong
06:32 07 Dec 23
Thank you Pandian and Mizan. Excellent work in a challenging, tight space!
L KH
L KH
07:32 06 Dec 23
CSO Kevin is fast and responsive to my water heater queries via WhatsApp 2 days ago and he recommended Mistral MSH303i based on my needs. Technician Casmir arrived within the indicated time and installation is done in less than an hour as he is quite proficient in his work. Will highly recommend it if you want fast and responsive service for your water heater issues.
Frieda Seet
Frieda Seet
01:35 06 Dec 23
Selecting a trusted vendor is never easy. More so whether the workman/technician is qualified to install, it depends on the company that sent him. I chose Everyworks because of the excellent customer service's response to my queries. The meticulous of the staff in providing information of the product and installation of the heater to comply with the authorities' requirements had a great part in my decision to choose them from other vendors. A word of thank you to the installer who made the piping looks less intimidating. NICE JOB!
Paramjeet Singh
Paramjeet Singh
04:03 05 Dec 23
My very BEST experience with a plumbing service! (I was already expecting this because I have used them previously.) Right from the start when I contacted them via WhatsApp, the response was prompt, precise, helpful and courteous. They were very proactive in indicating what documents would be required to submit a PUB application for the installation of the Rheem 23 litres water heater - they even sent reminders until I provided the documents.Then, on the day and time of the appointment, the technician Mijan arrived punctually with and assistant. Mijan worked quietly but very efficiently - protective floor coverings were laid out, the old heater removed very quickly without a mess and the new one installed while I was able to work undisturbed just a few metres away. EXCELLENT and highly professional work by Mijan - when I inspected it later, the new water heater was clean & neat (unlike with other plumbers who leave grubby finger marks all over the area)! Oh, the price ... very good for the quality of the equipment and the level of service - excellent value for money!All in all, I highly recommend Water Heater City (via Everyworks Pte Ltd) for any kind of plumbing work! (Ask Everyworks for any kind of home improvement work!)
rorcq
rorcq
14:24 04 Dec 23
Very prompt and informative service being delivered. From the enquiry to service installation person. Mahfuz was polite and expert at what he did. I would recommend their service to those who are looking for heater installation.
nurashikin hussin
nurashikin hussin
05:02 04 Dec 23
Prompt and efficient .thank you
Roy Tong
Roy Tong
14:18 28 Nov 23
Very satisfied with Mijan and team in replacing the faulty storage water heater. Work area is properly covered and then cleaned after the job is completed. As the ceiling is cut, the painting team patches it back after few days and it is also done nicely. Have engaged Everyworks a few times and every job is done satisfactorily. The customer service deserves compliments also as the communication is clear and response is quick through watsapp. Whole process is fuss-free, Highly recommended.
Arjen de Regt
Arjen de Regt
10:18 28 Nov 23
Great service! I contacted them on Sunday and got immediate response. An exchange of messages clarified the issue and the new water heater got installed in some days, whereby the whole system got checked. Ceiling also ceiled up again flawlessly.
Steven Teo
Steven Teo
07:12 26 Nov 23
Good job Water Heater City and Mr Kumar. Prompt response and staffs are punctual.Mr Kumar help to patch the existing drill hole with cement to ensure overall jobs are clean and tody.Strongly recommend.
Jie Zhan
Jie Zhan
04:32 24 Nov 23
Prompt response! Multi professional advices on market products! Swift arrangement on the repair! All works well so far! Your guys are pretty professional! Amazing job done!
Sheshachala G
Sheshachala G
10:45 22 Nov 23
Excellent and professional service.
Trish ma
Trish ma
08:49 21 Nov 23
Kumar was extremely professional.. the heater was replaced in no time.. Great service
Kwokhwa Tang
Kwokhwa Tang
13:08 20 Nov 23
Mahfuz has done a great job installing the water heater. Very professional and skilled.
Merwyn Dsouza
Merwyn Dsouza
12:55 17 Nov 23
Professional and very skilled work to replace the water heater, avoided cutting the false celing though the opening was quite far from the opening.
lilin tan
lilin tan
03:48 16 Nov 23
My heater was leaking water and I needed to fix the issue. Did a google search and came across Water Heater City Singapore. Was unsure of it service at first but I saw many positive reviews and decided to give it a shot. Technician Mijan arrived on time and managed to provide the fix within 1.5hrs. Everything works well and is back to normal. Customer service was prompt in reply and helpful as well. Would recommend the service from Water Heater City Singapore. Thanks!
Komathy Rajaratnam
Komathy Rajaratnam
07:34 14 Nov 23
Very efficient service
Excellent work and service rendered by Mijan from Everyworks Group. He was early, professional and very safe during the installation of my new water heater. They are highly recommended!
KH Kim
KH Kim
08:20 12 Nov 23
Mijan knew what he was doing very well and was really professional and went above and beyond to make suggestions to make it better. Thank you!
Azrul Zainal
Azrul Zainal
11:06 11 Nov 23
Date: 11th November 2023Time: 6:00 PMSubject: Outstanding Service Feedback - Mr. Thana and Customer Service Team, Everyworks SingaporeI am writing to express my heartfelt appreciation and commendation for the exceptional service provided by Mr. Thana from Everyworks Singapore. His expertise and professionalism in the installation of my instant water heater and shower mixer tap were truly remarkable. Mr. Thana not only executed the installation flawlessly but also provided invaluable advice on adjusting the pressure of the flexible hose pipe and main pipe from my water riser, ensuring optimal functionality and safety.Furthermore, I would like to extend my gratitude to the customer service team at Everyworks Singapore. Their prompt responses and detailed explanations contributed significantly to a seamless and hassle-free experience. The team’s dedication to customer satisfaction was evident in every interaction, and it greatly enhanced my overall experience with your services.I am thoroughly impressed with the high level of service provided and will not hesitate to recommend Everyworks Singapore to others. Please convey my compliments to Mr. Thana and the customer service team for their outstanding work.Thank you once again for your exceptional service.Sincerely,Azrul Zainal
Raphael Velasco
Raphael Velasco
09:38 11 Nov 23
My water heater was leaking and need to be replaced. Customer support was very prompt in their response and provided me options based on my current heater's model. Installation was done by Casmir who was able to assess onsite that more manpower was required. Installation was rescheduled and was done quickly and neatly by the team. I'm very satisfied with the result.
Yee Chuen Leow
Yee Chuen Leow
12:34 10 Nov 23
The works done by Mijan are neat and clean. He also very organized and efficient. Thanks for the good work done !
joobis yeo
joobis yeo
07:31 10 Nov 23
On time arrival as scheduled.Installation done well.
Tan Serene
Tan Serene
12:15 09 Nov 23
V good service. Casmir arrived on time and v detailed in his work. Customer service is very responsive too. Overall a good experience
elephantz are coolz
elephantz are coolz
08:03 09 Nov 23
Came on time and did a good job. All details were explained clearly
Cornelius Chan
Cornelius Chan
01:27 07 Nov 23
Mijan's work is meticulously exexuted, he has the flare for giving the best ideas to share with and most of all the professional skills. I would certainly recommend him to whoever might needs his references
Koh Jun De
Koh Jun De
08:54 06 Nov 23
Job is done efficiently and technician is polite.
Wen Huang
Wen Huang
01:35 06 Nov 23
Very responsive customer support and first rate installation and service by Mijan!
Alfonso Tan Garcia
Alfonso Tan Garcia
05:58 04 Nov 23
Mijan replaced our old leaking water heater tank. He did a very good job and was very tidy. Overall workmanship was above what we expected, at a reasonable price.
Choon Wee Poh
Choon Wee Poh
11:49 26 Oct 23
Needed to replace my heater as the current one was leaking. They did a site inspection and then gave advice and suggestions without any hard selling. During installation they were very punctual, and were systematic and efficient. Really glad we got them!
Karen Lee
Karen Lee
12:13 25 Oct 23
The technician Pandian did a great job to install my new Joven water heater. Thank you!
Chee Siang Loh
Chee Siang Loh
12:11 24 Oct 23
Very experienced team
ng song foo
ng song foo
03:44 24 Oct 23
I would like to compliment Mijan and Pandian for their professionalism. They know what they are doing and answer all my queries. They are also punctual arriving within the time slot. They also clean up the area after the work has been completed. I am very pleased with work.
Wan Chway
Wan Chway
08:00 23 Oct 23
The water heater was replaced professionally and very quickly. Mahfuz also used white cement to cover up the old holes in the wall. I'm very happy with such value added service. Thank you, Mahfuz.
Amir Azmi
Amir Azmi
14:11 21 Oct 23
Got Mr Pandian as the technician to replace my faulty water heater. Very punctual. Worked fast and also professional, excellent quality of work. Customer service is also responsive and a pleasure to talk to. Highly recommend.
Selvin Tamillu
Selvin Tamillu
06:18 19 Oct 23
Was impressed with their speed of delivering the water heater n Raj was very patient n professional in explaining the usage functions.👍
Kan Dave
Kan Dave
08:47 15 Oct 23
Has engage Water Heater City. They have good customer service and also a prompt response from WhatsApp. Technician Mr Kumar is very experience in his work. Fast & Efficient.
Qizhu Li
Qizhu Li
07:48 15 Oct 23
Pandian and Mijan arrived on time, were friendly and polite, and were very proficient in the tasks they performed. They also communicated clearly and always consulted our opinions/made sure we were informed before drilling holes and making placements, which gave us peace of mind. Overall we appreciate their professionalism and would highly recommend their service.
Y-Dub Dub
Y-Dub Dub
00:42 14 Oct 23
Excellent job. My storage water heater broke down and they gave me a quote, came withing 3 days and replaced a new one within 2 hours.Pandian was very professional and did an excellent job.Highly recommended
Ai Ling Ong
Ai Ling Ong
14:31 11 Oct 23
Storage water heater short circuit the whole house twice. Contacted Water Heater City due to their good reviews. Their response is fast and charges are clear and transparent. Kumar took about 2 hours to complete the replacement of the storage water heater.We were focused on the working condition of the heater and overlooked that the heater was slightly mis-aligned. I contacted the customer service and got the next day appointment to rectify the slight misalignment by Kumar. Very satisfied that the problem is solved so quickly.Few days later, I notice there was no warm water flow in my master bedroom toilet basin tap. Contacted customer service and got the revisit the next day.Kumar came and solved it within minutes. Went beyond his responsibility to help me tighten my shower head stand too.I would imagine I would probably be labelled as a troublesome customer by other companies and was pleasantly surprised that I was given queen-like treatment.Impressed with Kumar attitude and professionalism. Such an asset to the company.
Philip Ngiam
Philip Ngiam
02:13 07 Oct 23
Good and friendly service
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