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Google Rating
4.9
Based on 721 reviews
Water Heater City Singapore
4.9
Nadia Daeng (Rée)
06:01 30 Nov 23
Prompt responses. Very helpful with queries. Professional plumber. Courteous and friendly.
Roy Tong
14:18 28 Nov 23
Very satisfied with Mijan and team in replacing the faulty storage water heater. Work area is properly covered and then cleaned after the job is completed. As the ceiling is cut, the painting team patches it back after few days and it is also done nicely. Have engaged Everyworks a few times and every job is done satisfactorily. The customer service deserves compliments also as the communication is clear and response is quick through watsapp. Whole process is fuss-free, Highly recommended.
Arjen de Regt
10:18 28 Nov 23
Great service! I contacted them on Sunday and got immediate response. An exchange of messages clarified the issue and the new water heater got installed in some days, whereby the whole system got checked. Ceiling also ceiled up again flawlessly.
Steven Teo
07:12 26 Nov 23
Good job Water Heater City and Mr Kumar. Prompt response and staffs are punctual.Mr Kumar help to patch the existing drill hole with cement to ensure overall jobs are clean and tody.Strongly recommend.
Jie Zhan
04:32 24 Nov 23
Prompt response! Multi professional advices on market products! Swift arrangement on the repair! All works well so far! Your guys are pretty professional! Amazing job done!
Trish ma
08:49 21 Nov 23
Kumar was extremely professional.. the heater was replaced in no time.. Great service
Kwokhwa Tang
13:08 20 Nov 23
Mahfuz has done a great job installing the water heater. Very professional and skilled.
Merwyn Dsouza
12:55 17 Nov 23
Professional and very skilled work to replace the water heater, avoided cutting the false celing though the opening was quite far from the opening.
lilin tan
03:48 16 Nov 23
My heater was leaking water and I needed to fix the issue. Did a google search and came across Water Heater City Singapore. Was unsure of it service at first but I saw many positive reviews and decided to give it a shot. Technician Mijan arrived on time and managed to provide the fix within 1.5hrs. Everything works well and is back to normal. Customer service was prompt in reply and helpful as well. Would recommend the service from Water Heater City Singapore. Thanks!
Muhammad Asyraf Zulkefli
08:19 13 Nov 23
Excellent work and service rendered by Mijan from Everyworks Group. He was early, professional and very safe during the installation of my new water heater. They are highly recommended!
KH Kim
08:20 12 Nov 23
Mijan knew what he was doing very well and was really professional and went above and beyond to make suggestions to make it better. Thank you!
Azrul Zainal
11:06 11 Nov 23
Date: 11th November 2023Time: 6:00 PMSubject: Outstanding Service Feedback - Mr. Thana and Customer Service Team, Everyworks SingaporeI am writing to express my heartfelt appreciation and commendation for the exceptional service provided by Mr. Thana from Everyworks Singapore. His expertise and professionalism in the installation of my instant water heater and shower mixer tap were truly remarkable. Mr. Thana not only executed the installation flawlessly but also provided invaluable advice on adjusting the pressure of the flexible hose pipe and main pipe from my water riser, ensuring optimal functionality and safety.Furthermore, I would like to extend my gratitude to the customer service team at Everyworks Singapore. Their prompt responses and detailed explanations contributed significantly to a seamless and hassle-free experience. The team’s dedication to customer satisfaction was evident in every interaction, and it greatly enhanced my overall experience with your services.I am thoroughly impressed with the high level of service provided and will not hesitate to recommend Everyworks Singapore to others. Please convey my compliments to Mr. Thana and the customer service team for their outstanding work.Thank you once again for your exceptional service.Sincerely,Azrul Zainal
Raphael Velasco
09:38 11 Nov 23
My water heater was leaking and need to be replaced. Customer support was very prompt in their response and provided me options based on my current heater's model. Installation was done by Casmir who was able to assess onsite that more manpower was required. Installation was rescheduled and was done quickly and neatly by the team. I'm very satisfied with the result.
Yee Chuen Leow
12:34 10 Nov 23
The works done by Mijan are neat and clean. He also very organized and efficient. Thanks for the good work done !
Tan Serene
12:15 09 Nov 23
V good service. Casmir arrived on time and v detailed in his work. Customer service is very responsive too. Overall a good experience
elephantz are coolz
08:03 09 Nov 23
Came on time and did a good job. All details were explained clearly
Cornelius Chan
01:27 07 Nov 23
Mijan's work is meticulously exexuted, he has the flare for giving the best ideas to share with and most of all the professional skills. I would certainly recommend him to whoever might needs his references
Wen Huang
01:35 06 Nov 23
Very responsive customer support and first rate installation and service by Mijan!
Alfonso Tan Garcia
05:58 04 Nov 23
Mijan replaced our old leaking water heater tank. He did a very good job and was very tidy. Overall workmanship was above what we expected, at a reasonable price.
Choon Wee Poh
11:49 26 Oct 23
Needed to replace my heater as the current one was leaking. They did a site inspection and then gave advice and suggestions without any hard selling. During installation they were very punctual, and were systematic and efficient. Really glad we got them!
Karen Lee
12:13 25 Oct 23
The technician Pandian did a great job to install my new Joven water heater. Thank you!
ng song foo
03:44 24 Oct 23
I would like to compliment Mijan and Pandian for their professionalism. They know what they are doing and answer all my queries. They are also punctual arriving within the time slot. They also clean up the area after the work has been completed. I am very pleased with work.
Wan Chway
08:00 23 Oct 23
The water heater was replaced professionally and very quickly. Mahfuz also used white cement to cover up the old holes in the wall. I'm very happy with such value added service. Thank you, Mahfuz.
Amir Azmi
14:11 21 Oct 23
Got Mr Pandian as the technician to replace my faulty water heater. Very punctual. Worked fast and also professional, excellent quality of work. Customer service is also responsive and a pleasure to talk to. Highly recommend.
Selvin Tamillu
06:18 19 Oct 23
Was impressed with their speed of delivering the water heater n Raj was very patient n professional in explaining the usage functions.👍
Kan Dave
08:47 15 Oct 23
Has engage Water Heater City. They have good customer service and also a prompt response from WhatsApp. Technician Mr Kumar is very experience in his work. Fast & Efficient.
Qizhu Li
07:48 15 Oct 23
Pandian and Mijan arrived on time, were friendly and polite, and were very proficient in the tasks they performed. They also communicated clearly and always consulted our opinions/made sure we were informed before drilling holes and making placements, which gave us peace of mind. Overall we appreciate their professionalism and would highly recommend their service.
Y-Dub Dub
00:42 14 Oct 23
Excellent job. My storage water heater broke down and they gave me a quote, came withing 3 days and replaced a new one within 2 hours.Pandian was very professional and did an excellent job.Highly recommended
Ai Ling Ong
14:31 11 Oct 23
Storage water heater short circuit the whole house twice. Contacted Water Heater City due to their good reviews. Their response is fast and charges are clear and transparent. Kumar took about 2 hours to complete the replacement of the storage water heater.We were focused on the working condition of the heater and overlooked that the heater was slightly mis-aligned. I contacted the customer service and got the next day appointment to rectify the slight misalignment by Kumar. Very satisfied that the problem is solved so quickly.Few days later, I notice there was no warm water flow in my master bedroom toilet basin tap. Contacted customer service and got the revisit the next day.Kumar came and solved it within minutes. Went beyond his responsibility to help me tighten my shower head stand too.I would imagine I would probably be labelled as a troublesome customer by other companies and was pleasantly surprised that I was given queen-like treatment.Impressed with Kumar attitude and professionalism. Such an asset to the company.
Phoebe
13:40 04 Oct 23
Thanks Pandian and Mijan for the replacement of the water heater. Arrived punctually, prompt and professional service. Great job.
Caroline Lim
08:38 04 Oct 23
Customer support very responsive and provided all the necessary information. Pandian was professional when he came to install the water heater. He made sure everything was working fine and even check the piping. This is the first time I have engaged their service and I am very pleased. Thank you!
Kelvin Tan Wei Min
01:09 04 Oct 23
WhatsApp response time and scheduling of appointments are top notch. The Technicians did a good job with the new water heater installation and piping in compliance to PUB standards and regulations. Highly recommended.
Jason Ong
10:48 30 Sep 23
Mr. Kumar displayed remarkable attention to detail and professionalism throughout the entire installation process of the new water heater. Thank you.
KW Lee
01:38 28 Sep 23
Great service. He has suggested ways to place the water heater after finding out the wires are too short. I'm satisfied with his service.
Irma K
02:48 24 Sep 23
Had my storage water heater replaced with the company. From the enquiries/ sales team, Richard, and installation team, Mijan, they are efficient, responsive & professional. Keep up the good work! Thank you!
Edwin Low
07:13 23 Sep 23
Technician is experienced and efficient. Took less than an hour to replace 2 water heaters.
Chung Woei Ho (Lawrence)
02:27 15 Sep 23
Mijan & Pandian were extremely professional in their work. They completed changing 2 water heaters and repairing the ceiling in one morning.
Eida Eida
09:42 11 Sep 23
Even though Mr Thana was busy, he still enlightened me by showing which one is the correct door riser for water. I asked if he need help, he said no need. Very efficient
ChooSoon Koh
05:51 10 Sep 23
He is a experience technician, did well during site survey and trouble shooting, provided relevant information to guide me. Both technicians did a good job today.
Lee Chin Chung
11:10 06 Sep 23
Kumar is a very experienced heater installer. His work is very professional, neat and he is careful and punctual.He even helped to touch up and covered up the older holes from previous heater to make the surrounding look neat and nice.I am very satisfied with his installation work.Thank very much to EveryWorks Group Pte Ltd and the sales team and Mr Kumar.
winnie liow
07:52 05 Sep 23
The crews were punctual, polite and work efficiently as a team. All work done professionally! Certainly will recommend their services to friends:)
chitera rajamanickam
03:01 01 Sep 23
I'm happy with the service provided. I changed water heater tank and did some additional plumbing work. The staff seems very knowledgeable and was good in explananing things. Highly recommended.
Lollipop C
09:00 30 Aug 23
Just got my common room toilet bowl replaced by Ladi from Everyworks team. The consultant is responsive through WhatsApp, and recommended me the right model I needed. On the installation day, Ladi came on time and performed the replacement professionally within 40 mins. The whole experience is really hassle free, will definitely engage Everyworks in future. Highly recommended.
Adrian
07:41 28 Aug 23
The customer service Cyndi and the technician Ladi , provide an excellent service ☺️they completed my request for a replacement of spoilt instant heater and with a new one barely within 4 hours upon my request .. certainly will recruit anyone who needs their service
Y L
02:23 17 Aug 23
Job completed on time and nicely done by technician, good recommendation of heater from the customer service too. Smooth transaction. I am a return customer. Have used them 3 times now. Will return for more when required. 👍
Chye Huat Teow
01:14 17 Aug 23
Was given the appointment slot of 9am to 11ak. Technician Mijan and his colleague arrived at 9.15am, greeted us in a courteous manner and proceed to do the job. They completed in about an hour, cleaned up the place and thanked me. Would certainly engage their service again!
Patrick Yap
03:37 14 Aug 23
Kumar performed his job as a professional plumber providing advice on safety matters when i was ignorant of them. He is skillful and completed the job alone without complaint when it was challenging. I would not hesitate to recommend him for a job as he has displayed a good job attitude. Job well done, Kumar.
Piti Hongsaranagon
02:07 13 Aug 23
Very good service. Professional. Boiler was fine and did not need replacement. Did not hard sell and simply help us fix the issue. Very trust worthy. My technician’s name is Mijan and he was great.
Samuel Chong
07:22 12 Aug 23
Great experience. Technicians, Pandian and Milan, were professional and completed the installation in good time.
Suhaimi Sukiyar
09:57 11 Aug 23
The technician Mahfuz was very professional despite working alone. Not an easy task for him as he has to work on a very cramp bathroom space.
baO
00:44 10 Aug 23
needed to replace a leaking water heater storage tank urgently. Vendor was able to quickly scheduled an earliest date/time for installation like on 9 Aug (i contacted them on 7 Aug)! Appreciate that alot!Work was well done. Initially the tank was a little slanted - saw it at the end when the job was completed. Told the installer that it looks slanted and he immediately proceed to adjust it willingly and without hesitation (the re-adjustment requires him to remove the connected piping and screws again, which is alot of work). It was a job well done!
Lesley Tan
14:59 07 Aug 23
1. Enquiry and request for inspection via WhatsApp was fast.2. A technician was sent for inspection very promptly. Arrived earlier than expected, explained his diagnosis in detail, very courteous and professional, much appreciated3. Need to replace water storage heater but was given an appt date longer than desired, no choice… However, quotation and work required were well explained4. Finally Mr Mijan and crew arrived well within appt time slot, work completed in less than 2 hrs, and cleaned up when it’s done. Was also sent the complete invoice and instructions for warranty in detailed.5. Overall, this team delivers with professionalism, quality and reasonable price. I would recommend.
Carlos Chua
07:02 31 Jul 23
The team arrived punctually and workmanship and attitude is very professional. Kudos to the WhatsApp team also for very responsive with queries. Will refer your company to friends and neighbors.
Raymond Handoko
03:16 31 Jul 23
Very good customer support & quick response from the admin to answer all our queries. Work was done very quickly. Would recommend
psokchen
11:49 27 Jul 23
Technician, Pandian, is knowledgeable.Work is professional and pricing is reasonable.
Stephanie Mak
11:14 16 Jul 23
They did a fantastic job of installing the water heater and patching up the false ceiling. They clean up well too. Thank you.
JC
07:29 12 Jul 23
Pre-sales advice and response is clear and practical. Professionalism and efficiency and the technician, Pandian, was also greatly appreciated. He was punctual and knows his job well. Installation was done quick and quietly, with additional adjustment request. Thank you and will gladly be back for future needed services.
Em N
07:25 07 Jul 23
Was informed by an electrician who was helping us with a power trip that our leaking storage water heater was a safety hazard and needed to be replaced asap. Contacted water heater city via WA on the same day in the evening and got a very quick response and a slot to change the water heater the following day. The technician Casmir arrived on time and proceeded to change the heater efficiently and professionally. Would recommend
Imran Ja'afar
08:58 30 Jun 23
Kumar arrived on time and his work was professionally done, with good housekeeping and neat worksmanship.
Nichole Tan
07:39 30 Jun 23
Casmir is friendly especially to my dog as i did not have to lock up my fur baby in a room while he is doing his job:) can be stressful for my baby if lockup. After the work is done, he takes time to explain and demo to me how to use the new water heater. Thank you so much.
Water Heater City Singapore offers complete water heater services such water heater installation, water heater repair, and water heater leaking services. We provide one-stop supply and installation services for instant water heaters and storage water heaters. Our range of water heater brands includes Ariston, Rheem, Joven, 707, Rubine and more! If you are looking to replace your water heater or install or new heater, do not hesitate to WhatsApp us at +65 8241 0032 for a quick consultation!