Storage Heater Buying Guide

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Choosing the right water heater for your home can be a daunting task, given the variety of options available. Several factors must be considered to ensure that the water heater you select meets the specific needs of your household. Allow us to guide you through the essential considerations before making a water heater purchase. Additionally, you will discover the importance of choosing a licensed storage water heater installation service with PUB submission. We have also prepared a guide on storage heater installation.

FAQ


What Should I Consider When Buying A New Storage Heater?

Before you decide to purchase a storage water heater for your home, it is important to consider the following so that you’re able to choose the right one:

  • Quality
  • Capacity
  • Safety Features
  • Energy Consumption
  • Installation Area
  • Tank and Heating Element

 

What Are The Pros And Cons Of Storage Heaters?

Some homeowners are unsure as to whether they should buy an instant water heater or a storage water heater. In order to determine whether a storage water heater is right for your home, it is important to weigh its pros and cons:

Pros

  • Inexpensive Installation
  • Efficient
  • Easy Maintenance
  • Safety
  • Availability

Cons

  • Energy Loss
  • Difficulty in Operating
  • Heating vs Storing
  • Bulky

 

What Are The Top Storage Water Heater Brands in Singapore?

The various water heater brands in Singapore provide different features and benefits. If you are considering buying a storage water heater, consider buying from Ariston, Joven, or Rheem as they are the top water heater brands in Singapore.

 

What Do You Need To Know Before Installing Your Storage Water Heater?

  • Public Utilities Board (PUB) Regulations – based on Public Utilities Regulations, regulated water service (e.g., storage water heater installation) and sanitary works can only be carried out by PUB Licensed Plumbers
  • Warranty Issues – Most water heater brands require the water heater to be installed by a licensed plumbing company or authorized service personnel to validate the warranty. Otherwise, the warranty may be null and void.
  • Safety Hazards – Water heaters can cause leaks, explosions, fires, electrocutions, or other hazards if not installed correctly by qualified and experienced professionals.

 

Why Should You Hire an Expert Storage Water Heater Installation Service with PUB Submission?

Hiring an expert storage water heater installation service provider that provides submission offers several important advantages:

  • Knowledgeable about PUB requirements – this includes PUB submission, installing stop & double check valves, and drainage piping
  • Experienced
  • Skills and Knowledge
  • Advanced Equipment
  • Extremely Reliable and Efficient
  • Clean Workmanship
  • Workmanship Guarantee
  • Safety

Storage Water Heater vs Instant Water Heater


Storage Water Heaters 

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Storage water heaters store hot water, insulate it, and reheat them whenever necessary. If you want to save energy and money with storage water heaters, you should make a habit of turning them off whenever it is not in use.


Instant Water Heaters 

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Instant water heaters, unlike storage water heaters, do not store and reheat the water. Instant water heaters now have new technology that makes it even more discreet and space-friendlier than storage water heaters. This type of water heater is also cheaper than storage water heaters. However, you should not opt for this option if there are more people using the heater in your home.

Different Types Of Storage Water Heater


Cube-shaped Water Heater

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The cube-shaped water heater has been designed differently. It has a beautifully symmetrical design, which makes it look very attractive. If you opt to install this water heater, you will not worry about building a false ceiling just to conceal the heater itself.


Slim Horizontal Cuboid Heaters

Most apartments in Singapore are small in size and so are the bathrooms. However, thanks to the Slim Horizontal Cuboid water heater, you can fit the heater easily even into tight ceiling spaces.


Vertical Storage Water Heaters

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Vertical water heaters are known to be much better compared to the other types of storage heaters. This type of water heater makes a great choice for your bathroom in Singapore. The stratification in this case enables you to enjoy more hot water. This is owing to the fact that the surface area in vertical tanks is smaller and thus water gets heated up quickly.


Horizontal Water Heater Tank

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The best thing about the horizontal-shaped storage water heater is that it is compact thus, helping save space. This type of water heater is also very safe to use as it is known to shut off automatically.

After knowing the various types of storage water heater and their models available in the market, it is also important to know the general water heater elements before purchasing your storage water heater.

General Water Heater Elements

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Storage heater tank

The material of the storage water heater tank should be made from a corrosion-resistant material. The tank material should also be durable and not develop holes.

Insulators

This insulated storage heater tank will store water in it, which is heated up for use when it is intended to by its user.

Temperature and Pressure valve (TP valve)

When the water in a storage tank is being heated, the T & P valves are used to facilitate the transportation of the build-up pressure. They are designed in the heating system as a precaution from danger.

Thermostat

The thermostat helps to regulate the temperature of the storage water heater.

Pipe and Showerhead

As compared to storage water heaters, instant water heaters do not have tanks. Instead, water is heated through the connection from the pipe to the heater element and output directly to the showerhead.

In addition to knowing the various water heater elements, it is essential to know factors such as features and the functions of a storage water heater when considering the right storage water heater for your home.

Things to Know About Storage Water Heaters

Some useful features of a storage water heater include:

  • Boost Function – Certain storage water heaters come with a boost function that offers you extra warm water when needed.
  • Fan Assist – Generally, auto-combination storage water heaters have a silent fan included that helps in dispelling heat in a much better way.
  • Programmable Heating Schedule – If you have seen a new storage water heater you must have observed it has controls that allow you to select customized heating patterns for different times and days.
  • Size – If the need for hot water in your home is high, then a storage water heater can be the best fit. However, you should be aware of how to choose the right storage water heater size for your home.
  • Thermostatic Controls – Newer types of storage water heaters even have thermostatic controls. These controls will help heat the water to your desired temperature.

If you are still deciding on buying a storage water heater, knowing the pros and cons of a storage water heater can help you decide if you should opt for it.

Storage Water Heater Pros and Cons


Pros


efficient-rheem-storage-water-heater-buying-guide-water-heater-city-singaporeEfficient

In gas water heaters, some of the heat is lost in the form of heated gas, while in electric water heaters, almost all the electrical energy is converted to heat energy. Therefore, this is one of the significance of installing energy efficient water heaters.


easy-maintanence-storage-water-heater-buying-guide-water-heater-city-singaporeEasy Maintenance 

The power source for the electric storage water heaters is electricity and if the wiring is done properly, there is very little maintenance required. In addition to that, newer models of storage water heaters have a maintenance panel at the side, which is easily accessed for maintenance.


ariston-storage-heater-choose-to-install-storage-water-heater-installation-water-heater-city-singaporeSafety

Compared to gas-powered water heaters which have additional piping for the gas supply, statistical data indicates that the water heater safety is higher. It is also less likely to develop faults when it uses electrical wiring.


location-of-installation-factors-affect-prices-of-everhot-water-heater-city-singaporeAvailability

Compared to gas-powered water heaters which have additional piping for the gas supply, statistical data indicates that the water heater safety is higher. It is also less likely to develop faults when it uses electrical wiring.


Cons


too-much-pressure-water-heater-leaking-services-water-heater-city-singaporeEnergy Loss

You may encounter an issue with your storage water heater regarding heat loss since it continues heating until your preset temperature is reached.


installing-heater-choosing-water-heater-installer-water-heater-city-singaporeDifficulty in Operating

While using the storage water heater and you notice that the water is not hot, you should be aware of the factors which may affect the heating of the water.


water-quality-pros-of-buying-rubine-water-heater-city-singaporeHeating vs Storing

When comparing between a storage water heater and an instant water heater, a storage heater has more heat loss because it stores hot water for a longer period of time.


bulky-joven-storage-water-heater-buying-guide-water-heater-city-singaporeBulky

Even if you have knowledge on how to choose the right size of storage water heater for your needs at home, this can still be inconvenient if you are living in a small house. It will be difficult to find a space in tiny bathrooms to install a bulky storage water heater.

Knowing the pros and cons of a storage water heater may not be enough to help you decide if you should buy it. Therefore, we have listed several factors you should consider before buying a storage water heater for your home.

Things To Consider Before Buying Storage Water Heater


 rheem-EH-25M-storage-water-heater-city-singaporeCapacity

The water heater you will install should be based on the amount of water you need. Consider a storage water heater with a tank capacity of 25 litres (e.g. Rheem EH 25M) if you have a small family. However, for larger families or commercial spaces, consider installing a storage water heater with a capacity of 40 litres (e.g., Rheem EHG 40).


safety-features-rheem-storage-water-heater-buying-guide-water-heater-city-singaporeSafety Features

Ensure that a high-quality thermostat is used to prevent overheating. Additionally, the water heater should also have a pressure and temperature relief valve is that the pressure within the heater remains below the safety limit.


energy-consumption-storage-water-heater-buying-guide-water-heater-city-singaporeEnergy consumption

The energy efficiency of each water heater is specified in the specifications of each water heater. It is advisable to install a quality water heater with higher energy efficiency to avoid higher monthly electricity bills.


proper-installation-benefits-of-hiring-a-professional-everhot-water-heater-city-singaporeInstallation Area

The storage water heater with the right size has to be chosen depending on the size of the bathroom where you want to install your storage water heater.


installation-area-water-heater-city-guideTank and Heating Element

Consider the material of the tank – it should be made from a corrosion-resistant material. The tank material should also be durable and not develop holes.

Now that you know the things to consider before purchasing a storage water heater, let us learn about the various water heater brands and their products in Singapore.

Best Storage Water Heater Brands and Models

Top Water Heater Brands

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Ariston storage heaters are one of the best water heater brands in Singapore as it is compact and use the latest technology. Their water heaters are well-known for their energy efficiency and luxurious shower experience. Ariston water heaters are available in various capacities to cater to the customers’ requirements.

Why Ariston Water Heater?

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Get Access to Cleaner Water

Ariston water heaters such as the Ariston AN2RS15L  are equipped with AG+ cartridge technology which is highly effective at preventing bacteria growth in the water tank. This means that your bathing water is not only hygienic but also relatively cleaner.

Various heater capacities

They offer a range of water heater sizes from a capacity of 30L (e.g., Ariston Andris2 30 LUX) to a capacity of more than 50L (e.g., Ariston Pro RS J storage heater). The capacity of the heater is directly proportional to the size. The Ariston 30L storage heater is ideal for homes in Singapore – such as HDB flats and condominiums.

Sleeker Design

Besides the smart space planning, the Ariston storage water heaters come with a super sleek design ideal for virtually all bathroom themes. For instance, the Italian-designed one matches perfectly with your bathroom interior so that you do not have to incur extra costs trying to modify your interior bathroom or dealing with unsightly water heaters.

Safety and Durability

If you are concerned about storage water heaters leaking or being too heavy, Ariston storage heaters include having their back safely secured and reinforced durability by having a copper-heating element.  As it is designed to be energy-efficient, you do not have to worry about the high energy bills regardless of the size of your bathroom storage water heater.

Convenience

You want as minimum space as possible for easier installation of your unit. From its sleek design to optimum water storage capacity, Ariston water heaters will transform your bathroom water heating experience for good.

Eco-Friendly

Ariston water heaters are designed to cause little or no air pollution outdoors and indoors. Ariston water heaters are energy-efficient which consume less energy, thus reducing greenhouse emissions significantly.

Ariston Storage Water Heater Models


Ariston Andis 2 LUX 30 Storage Water Heater (comes in 15L and 30L)
The Ariston Andris 2 LUX 30 is made with super-ecologic insulation materials and energy can be better conserved through its improved titanium-enamel tank. 

Ariston Andris RS Storage Water Heater (comes in 15L and 30L)
With its sleek and beautiful design, the Ariston RS 30L also promises extra durability through a copper heating element and ensures optimum water efficiency through the Flexomix technology. 
 

Ariston PRO R SLIM series – 30L (comes in 30L, 40L, 56L and 100L)
The Ariston PRO R SLIM series – 30L comes with enameled tank protection, large anticorrostion magnesium anode, and high-efficiency insulation material.

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Rheem water heater is one of the most popular brands of water heater in Singapore due to the fact that it has excellent quality and affordable price for their storage water heater models.

Why Rheem Water Heater?


Energy Efficiency 

The Rheem water heater has top models that are energy-efficient, due to the reason they comply with the energy efficiency that Singapore is pushing through.

Environmentally Friendly

Rheem water heaters are known to be produced with environmentally friendly materials which help to keep the carbon footprint to the lowest level possible.

Automatic Heating Cut-off

All Rheem water heater products are designed to protect users from scorching hot water while enjoying a hot shower. This is attained by pre-programming the heating system.

Rheem Storage Water Heater Models in Singapore


Rheem 85VP6S Storage Water Heater (comes in 6 Gal, 10 Gal and 15 Gal)
Rheem 85VP6S has a capacity 23 liters, and has an automatic thermostat that keeps water at the specified temperature thus reducing the power consumption. The pressure and a temperature relief valve are provided in order to avoid pressure and temperature in the storage heater from exceeding the safety limit.

Rheem 65SVP10S Storage Water Heater (comes in 6 Gal, 10 Gal and 15 Gal)
The Rheem 65SVP10S storage heater is designed for 38 liters – making it ideal for small families. The heater has low running costs and high efficiency. The thermal cutout temperature relief valve and automatic thermostat will ensure that the water temperature does not exceed the specified limit, preventing scalding.

Rheem Storage Heaters Ideal For Compact Bathrooms

Rheem EH 25M Storage Water Heater (comes in 25L, 40L, 55L)
Rheem EH 25M heater has a jacket made from epoxy colorbond and polyurethane foam which is CFC-free. The anode rod is made from magnesium that helps in reducing corrosion. 

Rheem EHG 30 Electric Storage Water Heater (comes in 30L, 40L and 60L)
Rheem EHG30 electric storage water heater has a capacity of 30 liters. The pipes used for water connection are enamel coated for better protection against common water heater problems like corrosion.

Rheem EHG 40 Electric Storage Water Heater (comes in 30L, 40L and 60L)
The Rheem EHG 40 has an adjustable thermostat with temperature protection which is a safety device that automatically and safely cuts off the power in the event the preset temperature exceeds to prevent scalding by hot water. 

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Joven is a well-established brand from Malaysia with rich background history. The Joven water heater is one of the most reputed water heater brands in Singapore. Their products are designed with quality thoughts for the end-user in line.

Why Joven Water Heater?

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Its Heat Elevator Technology

The main features of Joven’s Heat Elevator Technology are:

  • The inner tanks are made using stainless steel to ensure that they will not corrode.
  • The slim horizontal tank design saves space. It also has an epoxy powder coating paint applied on the outer side of the metal tank.
  • It includes a 10-year leakproof warranty for the inner tank.
  • 100% secure and safe device reinforced by the device triple safety mechanisms, namely:

A thermostat cut-out

The thermostat control function is designed to cut off additional water heating when water attains the optimum heating temperature of 70°C. This feature minimizes power wastage saving your electricity bills.

Thermal fuse

This thermal cut-off function is designed to stop the heating element from heating water once the water temperature reaches 95°C.

Safety pressure control valve

The function is designed to release extra pressure build-up from the tank beyond 8 bars.

Reliability and Safety

It is very reliable and safe for Singapore weather conditions. The climatic conditions in Malaysia, where the Joven water heaters are developed, are very similar to Singapore.

Energy Efficient

Joven water heater has a comprehensive range of water heaters that produce hot water only when required.  Hence, these water heaters are energy-efficient as they use an electrical power source to heat the water but only for a shorter period.

Joven Storage Water Heater Models in Singapore


Joven JSV Series

The Joven JSV heater series consists of storage water heaters that are mounted vertically, making them ideal for smaller bathrooms. These water heaters have multiple water heater safety features – like pressure relief, drain valve, thermostat, and thermal cutoff.


Joven JSV 25 Storage Water Heater (comes in 25L, 35L, and 50L)
The Joven JSV 25 Storage Water Heater is a vertically mounted storage heater from Joven with a capacity of 25 liters which is ideal for one shower. This water heater is perfect for smaller families with only one bathroom. 
 

Joven JSV 50 Storage Water Heater (comes in 25L, 35L, and 50L)
Joven Storage Water Heater JSV 50 is a high-capacity storage water heater designed for vertical mounting. The water heater capacity of 50 litres makes it ideal for two showers simultaneously or one rain shower. 

Joven JSH Series

The Joven JSH water heater series consists of water heaters (e.g., Joven Storage Water Heater 50L) that are horizontally mounted in the bathroom or other rooms. These water heaters are suitable for rooms with low ceilings.


Joven JSH 25 Storage Water Heater (comes in 25L, 35L, 38L, 50L, 56L, 68L, and 91L)
The Joven JSH 25 Storage Water Heater has the smallest capacity of 25 litres. It is a horizontally mounted storage water heater that is suitable for providing hot water to one shower and sink.

Joven JSH 50 Storage Water Heater (comes in 25L, 35L, 38L, 50L, 56L, 68L, and 91L)
The Joven JSH50 Storage Water Heater has a capacity of 50 litres and it can ideally supply one or two showers and a kitchen sink at a time.

Joven JSH 91 Storage Water Heater(comes in 25L, 35L, 38L, 50L, 56L, 68L, and 91L)
The Joven JSH 91 Storage Water Heater has a capacity of 91 litres. Since it has a huge capacity, it can be used with a shower and kitchen sink together or a rain shower.

Everhot water heaters are popular is that they have better features and more designs compared to other brands. You can purchase either the durable enamel line water heater or lighter stainless steel heaters. The water heaters are also available in a wide range of sizes ranging from 25 litres to 400 litres – to fit your household demands.

Why Everhot Water Heater?


Why Everhot Water Heater?

Pressure

Everhot water heaters will function when you connect them directly to the main water supply. If the main pressure in your area is high, then need to install a pressure limiting valve.

Thermostat

The Everhot storage water heater comes with a user-adjustable thermostat. This will help you choose which temperature you prefer.

Temperature Adjustment

The temperature adjusting dial on the gas valve is located behind the access cover. The 4′ setting will usually keep the water temperature at 60 degrees centigrade. Each of the numbers has an approximate temperature difference of around 10.

Temperature Pressure Relief Valve

The valve is present close to the top of the Everhot storage water heater, and it is important to operate in a safe manner to avoid the causes of water heater failure. The valve may release some water through the drain line when the heater gets heated.

Relief Valve Drain 

The drain line should be removed from Everhot’s water heater base.

Value for Money

Everhot water heaters are reasonably priced making them good value for money, since most of them use high-quality parts, have excellent features, and are long-lasting.

Warranty

thing you didn’t know about water heaters from Everhot is that it offers a comprehensive warranty on the water heaters it sells for a period of one year if they are properly installed. The warranty of Everhot includes all the parts, workmanship. There is also a warranty on the water heater tank, and if there is any water heater leak, it will be replaced for free of at least three years.

Safety

Water heaters from Everhot have multiple safety features to ensure that there is water heater safety. It also has a thermostat, a cut-out for over-temperature, and a combination relief valve for pressure and temperature. The thermostat is the basic safety feature to prevent overheating of water and will cut off the power supply after the desired temperature is reached.

Everhot Storage Water Heater Models in Singapore


Everhot Storage Water Heater (comes in 25L, 38L and 56L)
The Everhot storage heaters have dual handed outlet and inlet fittings, and they are easy and quick to replace. For the 25L model, there is a plug-in available. 3 years warranty for tank leakage and 1 year warranty on part.

8 Benefits of Hiring a Licensed Storage Water Heater Installation Service


Knowledgeable about PUB requirements

One significant advantage of hiring a licensed storage water heater installation service is that they are knowledgeable about the requirements set by the Public Utilities Board (PUB) and how to submit them. These professionals understand the regulations and guidelines that need to be followed during the water heater installation process.

Another thing you should know about hiring a licensed storage water heater installation service is they are up-to-date with the latest changes in regulations, ensuring that your storage water heater installation is done correctly.

Installing required stop valves, double-check valves, and drainage pipes

One of the reasons to hire professionals for the installation of your storage water heaters is that they possess the necessary training and experience to properly install the required stop valves, double-check valves, and drainage pipes. These components are crucial in ensuring the safe and efficient operation of your storage water heater.

Skills and Knowledge

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Licensed storage water heater installation services possess a wealth of skills and knowledge that allow them to handle complex installation tasks. Furthermore, licensed professionals can recommend the best instant storage water heaters, as they keep themselves updated with the latest advancements in storage water heater technology.

Advanced Equipment

equipment-8-benefits-of-hiring-licensed-storage-water-heater-installation-service-water-heater-city-singapore

Licensed storage water heater installation services are equipped with advanced tools and equipment that enable precise measurements and adjustments. This ensures that your storage water heater is installed correctly and functions optimally.

Whether it’s a storage or instant water heater, the utilization of advanced equipment also enhances the overall efficiency of the installation. Professionals can complete the job promptly, minimizing any inconvenience caused by the installation process.

Extremely Reliable and Efficient

reliable-and-efficient-8-benefits-of-hiring-licensed-storage-water-heater-installation-service-water-heater-city-singapore

When you hire a licensed storage or instant water heater installation service, you can expect a high level of reliability and efficiency. These professionals understand the importance of punctuality and strive to complete the installation within the agreed-upon time frame.

Clean Workmanship

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Licensed storage water heater installation services prioritize cleanliness and ensure that your premises are left clean and tidy after installation. They take precautions to protect your property, minimizing any potential issues you may encounter with the storage water heater during or after the installation.

Workmanship Guarantee

workmanship-guarantee-8-benefits-of-hiring-licensed-storage-water-heater-installation-service-water-heater-city-singapore

One of the significant benefits of hiring licensed storage water heater installation services is that they stand behind their work and offer warranties on their installations. This means that if any water heater issues arise after the installation, they will come back and rectify the problem at no additional cost within a certain period.

If you are looking to install your water heater, read our comprehensive water heater installation guide.

Water Heater City Singapore offers complete water heater services for both storage and instant water heater tanks including water heater installation and replacement, and water heater leak. We can provide the supply and installation or replacement of Singapore’s most popular water heater brands like Ariston water heaterRheem water heaterJoven water heater, 707 water heater, Rubine water heater, and Champs water heater. If required, we are also able to open false ceiling, patch it back up and paint it to restore it to its original condition. We have over 10 years of experience for installation of water heaters and have done hundreds of water heater installation cases for landed, condo and HDB, including complete one-stop installation above false ceiling, plastering, and resealing false ceiling. We are a highly recommended Water Heater Services Company in Singapore, with many delighted customers and reviews over the years on Google and Facebook.  WhatsApp us at +65 8241 0032 for transparent quotations and honest pricing for all your water heater needs. We also provide a fast and efficient service to solve any of your water heater needs!


Choose Water Heater City Singapore

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Google Rating
4.9
Based on 720 reviews
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Water Heater City Singapore offers complete water heater services such water heater installation, water heater repair, and water heater leaking services. We provide one-stop supply and installation services for instant water heaters and storage water heaters. Our range of water heater brands includes Ariston, Rheem, Joven, 707, Rubine and more! If you are looking to replace your water heater or install or new heater, do not hesitate to WhatsApp us at +65 8241 0032 for a quick consultation!


We are PUB Licensed (PUB License No: WS17962021)

With years of experience and trusted by 1000s of customers, our team of plumbers are capable of performing expert installation of Storage Water Heaters with PUB submission. All the storage water installation works comply with standards prescribed / stipulated by PUB.

Roy Tong
Roy Tong
14:18 28 Nov 23
Very satisfied with Mijan and team in replacing the faulty storage water heater. Work area is properly covered and then cleaned after the job is completed. As the ceiling is cut, the painting team patches it back after few days and it is also done nicely. Have engaged Everyworks a few times and every job is done satisfactorily. The customer service deserves compliments also as the communication is clear and response is quick through watsapp. Whole process is fuss-free, Highly recommended.
Arjen de Regt
Arjen de Regt
10:18 28 Nov 23
Great service! I contacted them on Sunday and got immediate response. An exchange of messages clarified the issue and the new water heater got installed in some days, whereby the whole system got checked. Ceiling also ceiled up again flawlessly.
Steven Teo
Steven Teo
07:12 26 Nov 23
Good job Water Heater City and Mr Kumar. Prompt response and staffs are punctual.Mr Kumar help to patch the existing drill hole with cement to ensure overall jobs are clean and tody.Strongly recommend.
Jie Zhan
Jie Zhan
04:32 24 Nov 23
Prompt response! Multi professional advices on market products! Swift arrangement on the repair! All works well so far! Your guys are pretty professional! Amazing job done!
Sheshachala G
Sheshachala G
10:45 22 Nov 23
Excellent and professional service.
Trish ma
Trish ma
08:49 21 Nov 23
Kumar was extremely professional.. the heater was replaced in no time.. Great service
Kwokhwa Tang
Kwokhwa Tang
13:08 20 Nov 23
Mahfuz has done a great job installing the water heater. Very professional and skilled.
Merwyn Dsouza
Merwyn Dsouza
12:55 17 Nov 23
Professional and very skilled work to replace the water heater, avoided cutting the false celing though the opening was quite far from the opening.
lilin tan
lilin tan
03:48 16 Nov 23
My heater was leaking water and I needed to fix the issue. Did a google search and came across Water Heater City Singapore. Was unsure of it service at first but I saw many positive reviews and decided to give it a shot. Technician Mijan arrived on time and managed to provide the fix within 1.5hrs. Everything works well and is back to normal. Customer service was prompt in reply and helpful as well. Would recommend the service from Water Heater City Singapore. Thanks!
Komathy Rajaratnam
Komathy Rajaratnam
07:34 14 Nov 23
Very efficient service
Excellent work and service rendered by Mijan from Everyworks Group. He was early, professional and very safe during the installation of my new water heater. They are highly recommended!
KH Kim
KH Kim
08:20 12 Nov 23
Mijan knew what he was doing very well and was really professional and went above and beyond to make suggestions to make it better. Thank you!
Azrul Zainal
Azrul Zainal
11:06 11 Nov 23
Date: 11th November 2023Time: 6:00 PMSubject: Outstanding Service Feedback - Mr. Thana and Customer Service Team, Everyworks SingaporeI am writing to express my heartfelt appreciation and commendation for the exceptional service provided by Mr. Thana from Everyworks Singapore. His expertise and professionalism in the installation of my instant water heater and shower mixer tap were truly remarkable. Mr. Thana not only executed the installation flawlessly but also provided invaluable advice on adjusting the pressure of the flexible hose pipe and main pipe from my water riser, ensuring optimal functionality and safety.Furthermore, I would like to extend my gratitude to the customer service team at Everyworks Singapore. Their prompt responses and detailed explanations contributed significantly to a seamless and hassle-free experience. The team’s dedication to customer satisfaction was evident in every interaction, and it greatly enhanced my overall experience with your services.I am thoroughly impressed with the high level of service provided and will not hesitate to recommend Everyworks Singapore to others. Please convey my compliments to Mr. Thana and the customer service team for their outstanding work.Thank you once again for your exceptional service.Sincerely,Azrul Zainal
Raphael Velasco
Raphael Velasco
09:38 11 Nov 23
My water heater was leaking and need to be replaced. Customer support was very prompt in their response and provided me options based on my current heater's model. Installation was done by Casmir who was able to assess onsite that more manpower was required. Installation was rescheduled and was done quickly and neatly by the team. I'm very satisfied with the result.
Yee Chuen Leow
Yee Chuen Leow
12:34 10 Nov 23
The works done by Mijan are neat and clean. He also very organized and efficient. Thanks for the good work done !
joobis yeo
joobis yeo
07:31 10 Nov 23
On time arrival as scheduled.Installation done well.
Tan Serene
Tan Serene
12:15 09 Nov 23
V good service. Casmir arrived on time and v detailed in his work. Customer service is very responsive too. Overall a good experience
elephantz are coolz
elephantz are coolz
08:03 09 Nov 23
Came on time and did a good job. All details were explained clearly
Cornelius Chan
Cornelius Chan
01:27 07 Nov 23
Mijan's work is meticulously exexuted, he has the flare for giving the best ideas to share with and most of all the professional skills. I would certainly recommend him to whoever might needs his references
Koh Jun De
Koh Jun De
08:54 06 Nov 23
Job is done efficiently and technician is polite.
Wen Huang
Wen Huang
01:35 06 Nov 23
Very responsive customer support and first rate installation and service by Mijan!
Alfonso Tan Garcia
Alfonso Tan Garcia
05:58 04 Nov 23
Mijan replaced our old leaking water heater tank. He did a very good job and was very tidy. Overall workmanship was above what we expected, at a reasonable price.
Choon Wee Poh
Choon Wee Poh
11:49 26 Oct 23
Needed to replace my heater as the current one was leaking. They did a site inspection and then gave advice and suggestions without any hard selling. During installation they were very punctual, and were systematic and efficient. Really glad we got them!
Karen Lee
Karen Lee
12:13 25 Oct 23
The technician Pandian did a great job to install my new Joven water heater. Thank you!
Chee Siang Loh
Chee Siang Loh
12:11 24 Oct 23
Very experienced team
ng song foo
ng song foo
03:44 24 Oct 23
I would like to compliment Mijan and Pandian for their professionalism. They know what they are doing and answer all my queries. They are also punctual arriving within the time slot. They also clean up the area after the work has been completed. I am very pleased with work.
Wan Chway
Wan Chway
08:00 23 Oct 23
The water heater was replaced professionally and very quickly. Mahfuz also used white cement to cover up the old holes in the wall. I'm very happy with such value added service. Thank you, Mahfuz.
Amir Azmi
Amir Azmi
14:11 21 Oct 23
Got Mr Pandian as the technician to replace my faulty water heater. Very punctual. Worked fast and also professional, excellent quality of work. Customer service is also responsive and a pleasure to talk to. Highly recommend.
Selvin Tamillu
Selvin Tamillu
06:18 19 Oct 23
Was impressed with their speed of delivering the water heater n Raj was very patient n professional in explaining the usage functions.👍
Kan Dave
Kan Dave
08:47 15 Oct 23
Has engage Water Heater City. They have good customer service and also a prompt response from WhatsApp. Technician Mr Kumar is very experience in his work. Fast & Efficient.
Qizhu Li
Qizhu Li
07:48 15 Oct 23
Pandian and Mijan arrived on time, were friendly and polite, and were very proficient in the tasks they performed. They also communicated clearly and always consulted our opinions/made sure we were informed before drilling holes and making placements, which gave us peace of mind. Overall we appreciate their professionalism and would highly recommend their service.
Y-Dub Dub
Y-Dub Dub
00:42 14 Oct 23
Excellent job. My storage water heater broke down and they gave me a quote, came withing 3 days and replaced a new one within 2 hours.Pandian was very professional and did an excellent job.Highly recommended
Ai Ling Ong
Ai Ling Ong
14:31 11 Oct 23
Storage water heater short circuit the whole house twice. Contacted Water Heater City due to their good reviews. Their response is fast and charges are clear and transparent. Kumar took about 2 hours to complete the replacement of the storage water heater.We were focused on the working condition of the heater and overlooked that the heater was slightly mis-aligned. I contacted the customer service and got the next day appointment to rectify the slight misalignment by Kumar. Very satisfied that the problem is solved so quickly.Few days later, I notice there was no warm water flow in my master bedroom toilet basin tap. Contacted customer service and got the revisit the next day.Kumar came and solved it within minutes. Went beyond his responsibility to help me tighten my shower head stand too.I would imagine I would probably be labelled as a troublesome customer by other companies and was pleasantly surprised that I was given queen-like treatment.Impressed with Kumar attitude and professionalism. Such an asset to the company.
Philip Ngiam
Philip Ngiam
02:13 07 Oct 23
Good and friendly service
Phoebe
Phoebe
13:40 04 Oct 23
Thanks Pandian and Mijan for the replacement of the water heater. Arrived punctually, prompt and professional service. Great job.
Caroline Lim
Caroline Lim
08:38 04 Oct 23
Customer support very responsive and provided all the necessary information. Pandian was professional when he came to install the water heater. He made sure everything was working fine and even check the piping. This is the first time I have engaged their service and I am very pleased. Thank you!
Kelvin Tan Wei Min
Kelvin Tan Wei Min
01:09 04 Oct 23
WhatsApp response time and scheduling of appointments are top notch. The Technicians did a good job with the new water heater installation and piping in compliance to PUB standards and regulations. Highly recommended.
Jason Ong
Jason Ong
10:48 30 Sep 23
Mr. Kumar displayed remarkable attention to detail and professionalism throughout the entire installation process of the new water heater. Thank you.
KW Lee
KW Lee
01:38 28 Sep 23
Great service. He has suggested ways to place the water heater after finding out the wires are too short. I'm satisfied with his service.
Irma K
Irma K
02:48 24 Sep 23
Had my storage water heater replaced with the company. From the enquiries/ sales team, Richard, and installation team, Mijan, they are efficient, responsive & professional. Keep up the good work! Thank you!
Edwin Low
Edwin Low
07:13 23 Sep 23
Technician is experienced and efficient. Took less than an hour to replace 2 water heaters.
Cerilene Eh
Cerilene Eh
07:08 16 Sep 23
Electrician is knowledgeable and experienced. Smooth experience.
Lim Laylan
Lim Laylan
03:11 16 Sep 23
Pleasant and on time.Efficient on the job.
Mijan & Pandian were extremely professional in their work. They completed changing 2 water heaters and repairing the ceiling in one morning.
kh soh
kh soh
03:46 14 Sep 23
Arrived on time and Good quality job.
Eida Eida
Eida Eida
09:42 11 Sep 23
Even though Mr Thana was busy, he still enlightened me by showing which one is the correct door riser for water. I asked if he need help, he said no need. Very efficient
ChooSoon Koh
ChooSoon Koh
05:51 10 Sep 23
He is a experience technician, did well during site survey and trouble shooting, provided relevant information to guide me. Both technicians did a good job today.
Chee Pheng Ang
Chee Pheng Ang
09:03 07 Sep 23
Very efficient and professionally done
Eric Li
Eric Li
04:05 07 Sep 23
Polite team and efficient work
Lee Chin Chung
Lee Chin Chung
11:10 06 Sep 23
Kumar is a very experienced heater installer. His work is very professional, neat and he is careful and punctual.He even helped to touch up and covered up the older holes from previous heater to make the surrounding look neat and nice.I am very satisfied with his installation work.Thank very much to EveryWorks Group Pte Ltd and the sales team and Mr Kumar.
winnie liow
winnie liow
07:52 05 Sep 23
The crews were punctual, polite and work efficiently as a team. All work done professionally! Certainly will recommend their services to friends:)
chitera rajamanickam
chitera rajamanickam
03:01 01 Sep 23
I'm happy with the service provided. I changed water heater tank and did some additional plumbing work. The staff seems very knowledgeable and was good in explananing things. Highly recommended.
Lollipop C
Lollipop C
09:00 30 Aug 23
Just got my common room toilet bowl replaced by Ladi from Everyworks team. The consultant is responsive through WhatsApp, and recommended me the right model I needed. On the installation day, Ladi came on time and performed the replacement professionally within 40 mins. The whole experience is really hassle free, will definitely engage Everyworks in future. Highly recommended.
Adrian
Adrian
07:41 28 Aug 23
The customer service Cyndi and the technician Ladi , provide an excellent service ☺️they completed my request for a replacement of spoilt instant heater and with a new one barely within 4 hours upon my request .. certainly will recruit anyone who needs their service
Amirul Akhbar
Amirul Akhbar
09:03 19 Aug 23
A professional person and get things done with quality
Y L
Y L
02:23 17 Aug 23
Job completed on time and nicely done by technician, good recommendation of heater from the customer service too. Smooth transaction. I am a return customer. Have used them 3 times now. Will return for more when required. 👍
Chye Huat Teow
Chye Huat Teow
01:14 17 Aug 23
Was given the appointment slot of 9am to 11ak. Technician Mijan and his colleague arrived at 9.15am, greeted us in a courteous manner and proceed to do the job. They completed in about an hour, cleaned up the place and thanked me. Would certainly engage their service again!
brian gill
brian gill
11:21 14 Aug 23
Very friendly and helpful worker
Patrick Yap
Patrick Yap
03:37 14 Aug 23
Kumar performed his job as a professional plumber providing advice on safety matters when i was ignorant of them. He is skillful and completed the job alone without complaint when it was challenging. I would not hesitate to recommend him for a job as he has displayed a good job attitude. Job well done, Kumar.
Piti Hongsaranagon
Piti Hongsaranagon
02:07 13 Aug 23
Very good service. Professional. Boiler was fine and did not need replacement. Did not hard sell and simply help us fix the issue. Very trust worthy. My technician’s name is Mijan and he was great.
Samuel Chong
Samuel Chong
07:22 12 Aug 23
Great experience. Technicians, Pandian and Milan, were professional and completed the installation in good time.
Suhaimi Sukiyar
Suhaimi Sukiyar
09:57 11 Aug 23
The technician Mahfuz was very professional despite working alone. Not an easy task for him as he has to work on a very cramp bathroom space.
baO
baO
00:44 10 Aug 23
needed to replace a leaking water heater storage tank urgently. Vendor was able to quickly scheduled an earliest date/time for installation like on 9 Aug (i contacted them on 7 Aug)! Appreciate that alot!Work was well done. Initially the tank was a little slanted - saw it at the end when the job was completed. Told the installer that it looks slanted and he immediately proceed to adjust it willingly and without hesitation (the re-adjustment requires him to remove the connected piping and screws again, which is alot of work). It was a job well done!
Lesley Tan
Lesley Tan
14:59 07 Aug 23
1. Enquiry and request for inspection via WhatsApp was fast.2. A technician was sent for inspection very promptly. Arrived earlier than expected, explained his diagnosis in detail, very courteous and professional, much appreciated3. Need to replace water storage heater but was given an appt date longer than desired, no choice… However, quotation and work required were well explained4. Finally Mr Mijan and crew arrived well within appt time slot, work completed in less than 2 hrs, and cleaned up when it’s done. Was also sent the complete invoice and instructions for warranty in detailed.5. Overall, this team delivers with professionalism, quality and reasonable price. I would recommend.
Carlos Chua
Carlos Chua
07:02 31 Jul 23
The team arrived punctually and workmanship and attitude is very professional. Kudos to the WhatsApp team also for very responsive with queries. Will refer your company to friends and neighbors.
Raymond Handoko
Raymond Handoko
03:16 31 Jul 23
Very good customer support & quick response from the admin to answer all our queries. Work was done very quickly. Would recommend
psokchen
psokchen
11:49 27 Jul 23
Technician, Pandian, is knowledgeable.Work is professional and pricing is reasonable.
Stephanie Mak
Stephanie Mak
11:14 16 Jul 23
They did a fantastic job of installing the water heater and patching up the false ceiling. They clean up well too. Thank you.
JC
JC
07:29 12 Jul 23
Pre-sales advice and response is clear and practical. Professionalism and efficiency and the technician, Pandian, was also greatly appreciated. He was punctual and knows his job well. Installation was done quick and quietly, with additional adjustment request. Thank you and will gladly be back for future needed services.
Em N
Em N
07:25 07 Jul 23
Was informed by an electrician who was helping us with a power trip that our leaking storage water heater was a safety hazard and needed to be replaced asap. Contacted water heater city via WA on the same day in the evening and got a very quick response and a slot to change the water heater the following day. The technician Casmir arrived on time and proceeded to change the heater efficiently and professionally. Would recommend
Eric Poh
Eric Poh
00:59 03 Jul 23
Did good job. They were on time and helpful.
Imran Ja'afar
Imran Ja'afar
08:58 30 Jun 23
Kumar arrived on time and his work was professionally done, with good housekeeping and neat worksmanship.
Nichole Tan
Nichole Tan
07:39 30 Jun 23
Casmir is friendly especially to my dog as i did not have to lock up my fur baby in a room while he is doing his job:) can be stressful for my baby if lockup. After the work is done, he takes time to explain and demo to me how to use the new water heater. Thank you so much.
Minrae Wo
Minrae Wo
07:20 30 Jun 23
Good and fast service .,
Teo Sheng Yang
Teo Sheng Yang
09:18 27 Jun 23
Kumar was professional and skilful in installing my water heater.
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