Google Rating

4.9

Based on 673 reviews

Water Heater City Singapore

4.9

Irma K

02:48 24 Sep 23

Had my storage water heater replaced with the company. From the enquiries/ sales team, Richard, and installation team, Mijan, they are efficient, responsive & professional. Keep up the good work! Thank you!

Edwin Low

07:13 23 Sep 23

Technician is experienced and efficient. Took less than an hour to replace 2 water heaters.

karthig murugas

06:43 17 Sep 23

Shashank Bansode

06:40 17 Sep 23

Cerilene Eh

07:08 16 Sep 23

Electrician is knowledgeable and experienced. Smooth experience.

Lim Laylan

03:11 16 Sep 23

Pleasant and on time.Efficient on the job.

Binu Pillai

02:40 16 Sep 23

Chung Woei Ho (Lawrence)

02:27 15 Sep 23

Mijan & Pandian were extremely professional in their work. They completed changing 2 water heaters and repairing the ceiling in one morning.

kh soh

03:46 14 Sep 23

Arrived on time and Good quality job.

Eida Eida

09:42 11 Sep 23

Even though Mr Thana was busy, he still enlightened me by showing which one is the correct door riser for water. I asked if he need help, he said no need. Very efficient

ChooSoon Koh

05:51 10 Sep 23

He is a experience technician, did well during site survey and trouble shooting, provided relevant information to guide me. Both technicians did a good job today.

Chee Pheng Ang

09:03 07 Sep 23

Very efficient and professionally done

Eric Li

04:05 07 Sep 23

Polite team and efficient work

Lee Chin Chung

11:10 06 Sep 23

Kumar is a very experienced heater installer. His work is very professional, neat and he is careful and punctual.He even helped to touch up and covered up the older holes from previous heater to make the surrounding look neat and nice.I am very satisfied with his installation work.Thank very much to EveryWorks Group Pte Ltd and the sales team and Mr Kumar.

winnie liow

07:52 05 Sep 23

The crews were punctual, polite and work efficiently as a team. All work done professionally! Certainly will recommend their services to friends:)

chitera rajamanickam

03:01 01 Sep 23

I’m happy with the service provided. I changed water heater tank and did some additional plumbing work. The staff seems very knowledgeable and was good in explananing things. Highly recommended.

Lollipop C

09:00 30 Aug 23

Just got my common room toilet bowl replaced by Ladi from Everyworks team. The consultant is responsive through WhatsApp, and recommended me the right model I needed. On the installation day, Ladi came on time and performed the replacement professionally within 40 mins. The whole experience is really hassle free, will definitely engage Everyworks in future. Highly recommended.

Adrian

07:41 28 Aug 23

The customer service Cyndi and the technician Ladi , provide an excellent service ☺️they completed my request for a replacement of spoilt instant heater and with a new one barely within 4 hours upon my request .. certainly will recruit anyone who needs their service

Furn Li Lee

02:35 27 Aug 23

Amirul Akhbar

09:03 19 Aug 23

A professional person and get things done with quality

Y L

02:23 17 Aug 23

Job completed on time and nicely done by technician, good recommendation of heater from the customer service too. Smooth transaction. I am a return customer. Have used them 3 times now. Will return for more when required. 👍

Chye Huat Teow

01:14 17 Aug 23

Was given the appointment slot of 9am to 11ak. Technician Mijan and his colleague arrived at 9.15am, greeted us in a courteous manner and proceed to do the job. They completed in about an hour, cleaned up the place and thanked me. Would certainly engage their service again!

brian gill

11:21 14 Aug 23

Very friendly and helpful worker

Patrick Yap

03:37 14 Aug 23

Kumar performed his job as a professional plumber providing advice on safety matters when i was ignorant of them. He is skillful and completed the job alone without complaint when it was challenging. I would not hesitate to recommend him for a job as he has displayed a good job attitude. Job well done, Kumar.

Piti Hongsaranagon

02:07 13 Aug 23

Very good service. Professional. Boiler was fine and did not need replacement. Did not hard sell and simply help us fix the issue. Very trust worthy. My technician’s name is Mijan and he was great.

Samuel Chong

07:22 12 Aug 23

Great experience. Technicians, Pandian and Milan, were professional and completed the installation in good time.

Suhaimi Sukiyar

09:57 11 Aug 23

The technician Mahfuz was very professional despite working alone. Not an easy task for him as he has to work on a very cramp bathroom space.

baO

00:44 10 Aug 23

needed to replace a leaking water heater storage tank urgently. Vendor was able to quickly scheduled an earliest date/time for installation like on 9 Aug (i contacted them on 7 Aug)! Appreciate that alot!Work was well done. Initially the tank was a little slanted – saw it at the end when the job was completed. Told the installer that it looks slanted and he immediately proceed to adjust it willingly and without hesitation (the re-adjustment requires him to remove the connected piping and screws again, which is alot of work). It was a job well done!

Nurdiyanah Imran

08:18 08 Aug 23

Lesley Tan

14:59 07 Aug 23

1. Enquiry and request for inspection via WhatsApp was fast.2. A technician was sent for inspection very promptly. Arrived earlier than expected, explained his diagnosis in detail, very courteous and professional, much appreciated3. Need to replace water storage heater but was given an appt date longer than desired, no choice… However, quotation and work required were well explained4. Finally Mr Mijan and crew arrived well within appt time slot, work completed in less than 2 hrs, and cleaned up when it’s done. Was also sent the complete invoice and instructions for warranty in detailed.5. Overall, this team delivers with professionalism, quality and reasonable price. I would recommend.

Voon Yen Liew

07:32 06 Aug 23

David Pflug

00:41 03 Aug 23

Carlos Chua

07:02 31 Jul 23

The team arrived punctually and workmanship and attitude is very professional. Kudos to the WhatsApp team also for very responsive with queries. Will refer your company to friends and neighbors.

Raymond Handoko

03:16 31 Jul 23

Very good customer support & quick response from the admin to answer all our queries. Work was done very quickly. Would recommend

JIUNN JIE Lim

09:00 30 Jul 23

psokchen

11:49 27 Jul 23

Technician, Pandian, is knowledgeable.Work is professional and pricing is reasonable.

Hamid Aziz

01:46 20 Jul 23

Stephanie Mak

11:14 16 Jul 23

They did a fantastic job of installing the water heater and patching up the false ceiling. They clean up well too. Thank you.

07:29 12 Jul 23

Pre-sales advice and response is clear and practical. Professionalism and efficiency and the technician, Pandian, was also greatly appreciated. He was punctual and knows his job well. Installation was done quick and quietly, with additional adjustment request. Thank you and will gladly be back for future needed services.

Boon Yau Tan

06:45 09 Jul 23

Em N

07:25 07 Jul 23

Was informed by an electrician who was helping us with a power trip that our leaking storage water heater was a safety hazard and needed to be replaced asap. Contacted water heater city via WA on the same day in the evening and got a very quick response and a slot to change the water heater the following day. The technician Casmir arrived on time and proceeded to change the heater efficiently and professionally. Would recommend

Sean Goh

02:18 03 Jul 23

Eric Poh

00:59 03 Jul 23

Did good job. They were on time and helpful.

Imran Ja’afar

08:58 30 Jun 23

Kumar arrived on time and his work was professionally done, with good housekeeping and neat worksmanship.

Nichole Tan

07:39 30 Jun 23

Casmir is friendly especially to my dog as i did not have to lock up my fur baby in a room while he is doing his job:) can be stressful for my baby if lockup. After the work is done, he takes time to explain and demo to me how to use the new water heater. Thank you so much.

Minrae Wo

07:20 30 Jun 23

Good and fast service .,

Teo Sheng Yang

09:18 27 Jun 23

Kumar was professional and skilful in installing my water heater.

D L

07:52 25 Jun 23

Jaws Ong

09:46 23 Jun 23

Good manner and professional

Vincent Hong

01:46 21 Jun 23

曾有两次的经验，良好的服务。

Hock Chuan Ng

01:06 21 Jun 23

Good experience. Excellent worker

Tyang Sim

01:14 15 Jun 23

On time. Details during installation well executed. Workmanship was very good. Work done in quick time. No delay even there’s certain variation from initial agreed plan. Very professional. 👍👍👍

Jo Lim

07:33 14 Jun 23

Changed new water heater. Mr Ladi was on time, polite and did a good job. He kept the work area clean after he’s done. Thank you Mr Ladi!

Y SY

10:34 13 Jun 23

Have contracted services more than once and they have progressively and successfully solved my plumbing issues with professionalism.

D T

03:13 11 Jun 23

They were profession in giving advice on what to do w my existing gas heater . Very patient in guiding me thru the steps. Mr kumar was very detailed in his work and he knew his work well.

danial Izzat

23:57 07 Jun 23

Pandian worked fast and did good quality work. He was also very polite and always had a smile on.

Ridzuan Sukma

05:38 03 Jun 23

Rachel Pang

07:49 02 Jun 23

Message was replied promptly. Technician Pandian was professional and workmanship was neatly done.

lyn balmes

11:03 30 May 23

great good job very fast response on time

Luke Tang

11:51 29 May 23

Fast response with enquiry. Appointmentscheduled was fast too (1 day after confirmation of installation).Technician (Mr Pandian), very impress by his service, super skillfull. His work is very neat and Mr Pandian is very courteous too.Will definitely introduce to my friends / relatives.

MZ L

06:23 21 May 23

The technician, Kumar did a very excellent job on installing the water heater. He is fast and did a precise installation.

Ow Poh choo

05:11 20 May 23

Mr Kumar is very friendly and guide accordingly

Azlin Ali

01:24 07 May 23

Casmir did a good job replacing our broken water heater. He was on time, professional and did the job without any mess left behind.

Jimmy Tan

14:12 02 May 23

The plumber, Ladi, replaced my damaged water heater professionally and promptly. The charges may be very slightly higher than those single plumber but the impression I got is that the company is structured, professional and backed up by a responsive virtual customer support unit. Thank You!

Balazs Fogoly

07:48 02 May 23

waikit kok

06:22 01 May 23

Pandian is very punctual and able to resolve the issue quickly. The water heater installation was done in a precise manner (and no cutting of ceiling required). Thank you for the good job.

Sara Sb

06:07 01 May 23

Goh Jeremiah

14:15 25 Apr 23

TongLin Lok

08:29 25 Apr 23

Helpful and professional

Raja Segar

06:34 25 Apr 23

The whole expert was very smooth. The tech Pandian came to check on time. The staff handling admin were very prompt in communicating the cost and other details. Pandian and other workers were very efficient. Without much interruptions to the household, they finished the job before allotted time. They cleaned up well. It was a pleasant experience dealing with your company. Thanks.

Candy Limbbkoh

04:14 25 Apr 23

Arrived earlier than the appointment time. Great job done!

Sharlinee Subramaniam

02:48 25 Apr 23

They were fast and responsive. Pandan was excellent. So good at what he does !

Vincent Lin

04:29 23 Apr 23

Technician Casmir is professional ans diagnosed the issue quick.

Juliana Jumaat

08:02 16 Apr 23

Unfortunately my 8 year old water heater kaput and tripped the breaker last night. Googled storage water heaters and found out about these guys. So, enquired them on their services and was replied back on the next morning(Sunday). Asked him for a recommendation and was quoted another similar model from Rubine. Arranged for an installation appointment and to my surprise a slot in the afternoon on the same day was given.Installer who is Mr Pandian gave a call and requested if he could come earlier which is better news for me since I need to go out in the evening. He came on the newly arranged time and within an hour everything was done. He even helped to clear up the dust in the toilet caused by the drilling of the wall. Thumbs up to this guy!Overall wouldn’t hesitate to recommend this company for your water heater needs! Fast and efficient service!

Cameron Mavericks

07:43 14 Apr 23

Jang Suteki (daisy)

08:31 13 Apr 23

Choong Meng Ng

06:20 13 Apr 23

Very professional and courteous. Good work done in removing old Joven storage heater and replacing it with the new Rubine Space Series. Good clean-up after completing installation. Kudos to Pandian and team.

Cheng How Yew

02:16 13 Apr 23

Nurul Hamid

07:21 12 Apr 23

The response was quick and they were able to provide service the very next day. Installers came on time and they were fast and professional. Did not leave any mess behind!

Jane sun

05:03 11 Apr 23

He waited for me be in home patiently and performed the job professionally. And cleaned the work area after done the job .

Alex Lim

09:59 10 Apr 23

Kumar the tech is very professional in what he does, the office staff is very prom in their reply and recomandation of water heater to used as a replacment

Leon Ho

12:58 07 Apr 23

Engaged their service, response is quick and near. Very transparent and price is fair. Pandian came on time on appointment day and waste no time. Job done in a jiffy. Thanks for the help.

MUHAMMAD FAIZAL Abdollah

07:08 05 Apr 23

Good and professional service.

Chee Choong Ho

13:16 04 Apr 23

Allan Ng

12:58 03 Apr 23

They were very responsive to my queries via whatsapp and were able to schedule a technician to come the next day for an inspection. After which, we decided to replace the water heater/tank. On the day of the installation, the technician Casmir and his crew were punctual and professional. They worked quietly and fast. I highly recommend their service.

donald folkoff

08:04 03 Apr 23

Muhd Dzulkarnain

04:03 03 Apr 23

Technician Casmir is on time and professional 👍🏻

Bryan Loh

12:19 02 Apr 23

Good and helpful

Wanlin C.

09:22 02 Apr 23

Soren Bjerg

09:25 01 Apr 23

Quick installation of water heater by courteous and professional team. Cleaned up after completing the work

Lyana Nahar

03:43 30 Mar 23

Kumar was punctual and efficient. It was a good experience and will engage the company’a services again in the future.

piggy yeo

05:41 28 Mar 23

Ladi tested and ensure everything is ok before leaving.

Alex Loh

10:13 26 Mar 23

Mahfuz was really good and knowledgeable about his work, and took the initiative to tweak the heater installation to our requirements. He was good at explaining the best practices to take care of the heater

Julia Bong

08:02 26 Mar 23

My old water heater was spoiled so I google the best heater in town. Found this company and decided to give it a try since all the reviews was good. Indeed the reply was responsive and confirmed the new heater the next day. Ladi came on time and help us to remove the old one fixed the new one. Apparently the heater switch also spoiled and he is so kind to help us checked and changed. Hubby went down to buy the new switch and Ladi help us to change. Appreciate all the professional service.

Lim Mark

03:52 26 Mar 23

They are punctual & polite, did the installation nicely with no hassle. Thanks.

Chris Wan

11:12 25 Mar 23

Man of few words. But still answer my doubt. Did a good job. But have to use it for a few weeks to know if everything is in order

Paul W

11:03 25 Mar 23

Goodest repair with shiny pipes ✨

Wee Lee Ong

10:45 25 Mar 23

Mr Casmir is on te.for the appointment and is well prepared for the job. He ensure the cleanliness of the place upon completing his work

Paul Xavier

10:44 25 Mar 23

Very responsive to queries and very smooth transaction overall. Special thanks to Mr. Kumar for neatly installing the water heater and answering all my queries patiently. He ensured everything was well installed and working and also advised well on the dos and donts. Overall a very pleasant experience dealing with Water Heater City Singapore. Definitely recommended for your plumbing needs.

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Model	Rubine MT 15B
Size (W x H x D)	368mm x 368mm x 340mm
Weight	9.6kg
Warranty period	Parts: 1 Yr; Heating Element: 5 Yrs; Tank: 7 Yrs
Warranty type	Local (Singapore) manufacturer warranty
Wattage	2500W

Rubine MT-15B Matrix Storage Water Heater

Description

Rubine MT-15B Matrix Storage Water Heater

Description

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